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Lifeline Response Officer - Days

Employer
Warwick District Council
Location
Leamington Spa, Warwickshire
Salary
£19,698 to £20,903 + 2% Shift Allowance ; BUPA Cashplan, LGPS, Work Perks
Closing date
1 Feb 2022

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Sector
Local Councils
Job Type
Housing
Contract Type
Permanent
Working Pattern
Shift work
Hours
Full-Time

Job Details

If you are looking for an interesting job where every day is different and are happy working a variety of shifts to support vulnerable people, this may be the opportunity for you!

We have two vacancies to join our team working at our Control Centre in Lillington, Leamington Spa and responding to our tenants and other residents across Warwickshire. This role is more important than ever supporting our vulnerable residents at the present time and you can make a real difference.

The main purpose of the job is to provide:

  • 24/7 monitoring and response services 365 days of the year to customers in their own homes with a Warwick District Council Lifeline across Warwickshire. 
  • Response services and low level falls service to council tenants and private residents who opt for the service.
  • Housing support to Council tenants living within the sheltered schemes designated properties, temporary accommodation and general needs properties where a specific need has been identified.

These services help ensure that our customers can sustain their tenancies and remain independent, living in their own homes. 

Applicants must be available to work 8 hour shifts, with a break, between the hours of 06:00 – 22:00 (shifts are currently 06:00-14:00, 09:00-17:00, 14:00-22:00) across a 4 week rolling rota on a flexible basis to fit around changing business needs.

The rota is generally confirmed 3-4 weeks in advance.

You will work at various locations including our control centre, our sheltered schemes and will be expected to visit tenants in their homes across Warwickshire; therefore, a full driving license is essential.

The post holder needs to be able to carry out the full range of duties which includes the ability to climb stairs (particularly important at the schemes).


For an informal chat about these roles please contact Zoe Huckvale or Caroline Green (Lifeline Team Leader) on 01926 339577 or zoe.huckvale@warwickdc.gov.uk, caroline.green@warwickdc.gov.uk

Covid – 19 guidance.
Due to the nature of the role this role is office based in a Covid secure environment and will also require visiting people’s homes. Full PPE and risk assessments are provided.

It is our policy that we do not accept CVs as part of your application, please complete the application below and email to vacancies@warwickdc.gov.uk

Recruitment agencies are asked not to contact us; we will come to you if your services are required.

Closing date: 01/02/22

Interviews will be via Microsoft Teams or face to face on either 10th or 11th February

Company

Warwick DC Banner

Warwick District, is at the heart of Shakespeare’s England and comprises the towns of Royal Leamington Spa, Warwick, Kenilworth and Whitnash.  The district boasts historic castles and buildings with regency architecture, vibrant town centres hosting a lively calendar of events, as well as beautiful parks and gardens.   We enjoy links to the M40, M42, M1 and M6, national rail connection and Birmingham International airport. It is one of the most prosperous regions in the country with low unemployment rates.

Here at Warwick District Council, our vision is to make Warwick District a great place to live, work and visit and we recognise that our employees are the key to achieving that. Working arrangements in most jobs are flexible; flexi-time, full or part time and job sharing is usually available.  You can expect generous holiday entitlements, a pension scheme and plenty of opportunities for training and personal development.  

We believe in recruiting the best person for the job, using fair and open selection, based on knowledge and experience, skills and behaviour.  We welcome applications from a diverse range of  candidates.

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Company info
Website
Location
Riverside House
Milverton Hill
Leamington Spa
Warwickshire
CV32 5HZ
United Kingdom

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