Skip to main content

This job has expired

Senior Billing Clerk

Employer
Dudley Metropolitan Borough Council
Location
Old Court Buildings, Priory Street, Dudley, West Midlands
Salary
£20,092 to £21,749 per annum
Closing date
22 Mar 2022
Reference
DUDLEY000006959

View more

Sector
Local Councils
Job Type
Revenues / Benefits
Contract Type
Full time permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

An opportunity has arisen to join the team as a Senior Billing Clerk. 

SENIOR BILLING CLERK – GRADE 5

PERMANENT, FULL TIME (37 HOURS PER WEEK)

 

We are looking for someone with council tax legislative knowledge who is motivated, passionate and results driven, as you will assist with the billing of over 145,000 council tax properties each year.

You will need to be passionate about delivering a professional and proactive customer service to local residents, be able to update computerised records and effectively manage and respond to the more complex enquiries from the public regarding council tax and related matters. 

You will have the ability to communicate effectively (both verbally and in writing) and provide a high-quality service in a busy environment. You will need to have good time management, organisational and computer skills.  In addition, you will be confident supporting and training junior staff.

For further information please contact Vicki Budhan on 01384 811534 or via email vicki.budhan@dudley.gov.uk

We reserve the right to close vacancies prior to the advertised closing date should a large number of applications be received.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://www.wmjobs.co.uk/staticpages/20563/help/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at http://www.dudley.gov.uk/

Supporting documents
Benefits List
6959 Senior Billing Clerk Job Description
6959 Senior Billing Clerk Person Spec

Company

Top tip when applying – As we’ve got a new recruitment system the application process has changed a little and we hope you’ll like it! 

You’ll first need to register and create a profile the first time you apply. 

Creating your profile will enable you do things such as track your application progress, view emails you’ve received from us and manage communication preferences, manage your interview bookings and offer information if successful.

About Dudley Council

It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve.

At Dudley Council we have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities.

We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of ‘Forge a Future for all’ www.dudleyboroughvision2030.org.uk

We ensure communities influence council decisions and are committed to delivering services in partnership with communities.  We provide flexible and responsive service in partnership and help communities help themselves.

In joining a local authority that serves 320,000 residents you will become an integral part of a council that:

• is ready to embrace change, providing an environment in which you will be encouraged to make your mark

• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services

• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people

• wants borough residents to have their say through our community forums

• dedicates time to meaningful consultation and listen to the views of our residents

• is working with the community to encourage active involvement of our residents

We want to leave a legacy of a better future for the borough that reflects Dudley borough’s potential and harnesses the ambitions of the people we serve. For more information see our Council Plan www.dudley.gov.uk/council-community/plan-policies-and-strategies/council-plan, Dudley Borough Vision for 2030, Forging a Future for All www.dudleyboroughvision2030.org.uk and key information about the borough and its communities at All about Dudley Borough www.allaboutdudley.info

Company info
Website
Telephone
01384 811300
Location
Dudley Metropolitan Borough Council
Mary Stevens Park
Stourbridge
West Midlands
DY8 2AA
United Kingdom

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert