Casual Bar Catering and Front of House Officer

Telford & Wrekin Council Leisure and Cultural Services are looking for casual bar and front of house staff to provide a high standard of customer service for our three licensed premises throughout the council.

Casual Bar Catering and Front of House Officer
Part Time 5 hours per week
NJC Scale 2 £9.90 - £9.99 per hour

The role will include working at The Place, Theatre, Horsehay Golf Club Bar and Telford Ice Rink.
Please see Job Description and Person Specification below.

Candidates must be available to work evenings and weekends and have experience of working within a busy customer facing environment.

• Effective listening and communication skills.
• Good inter personal skills and the ability to communicate effectively with a range of people, including children and young people, parents and carers, community members, different professionals and agencies and contractors.
• Able to develop practical and creative systems and processes to ensure effective service delivery.
• Self-directed, well organised with good time management.
• Sound cash management and financial administration skills. Speed and accuracy with clerical and administrative tasks.

• A team player with an attitude of positive customer care and enthusiasm.
• Competent and confident, able to work under own initiative.
• Friendly and approachable.
• Adaptable - demonstrable capacity to adapt to changing requirements of team to support the service.
• Extremely well organised with an enhanced attention to detail.

As a council employee you will be supported and expected to demonstrate the Councils Core Behaviours. Please note that these may be updated from time to time and are available on the Council’s intranet pages.

Supporting documents
Job Description & Person specification