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Casual Bar Catering and Front of House Officer

Employer
Telford & Wrekin Council
Location
The Place Telford
Salary
£9.90 - £9.99 per hour
Closing date
6 Oct 2022
Reference
TWC000005508

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Sector
Local Councils
Job Type
Catering, Museum / Galleries / Culture
Contract Type
Casual
Working Pattern
Flexible hours
Hours
Part-Time

Job Details

Telford & Wrekin Council Leisure and Cultural Services are looking for casual bar and front of house staff to provide a high standard of customer service for our three licensed premises throughout the council.

Casual Bar Catering and Front of House Officer
Part Time 5 hours per week
NJC Scale 2 £9.90 - £9.99 per hour

The role will include working at The Place, Theatre, Horsehay Golf Club Bar and Telford Ice Rink.
Please see Job Description and Person Specification below.

Candidates must be available to work evenings and weekends and have experience of working within a busy customer facing environment.

• Effective listening and communication skills.
• Good inter personal skills and the ability to communicate effectively with a range of people, including children and young people, parents and carers, community members, different professionals and agencies and contractors.
• Able to develop practical and creative systems and processes to ensure effective service delivery.
• Self-directed, well organised with good time management.
• Sound cash management and financial administration skills. Speed and accuracy with clerical and administrative tasks.

• A team player with an attitude of positive customer care and enthusiasm.
• Competent and confident, able to work under own initiative.
• Friendly and approachable.
• Adaptable - demonstrable capacity to adapt to changing requirements of team to support the service.
• Extremely well organised with an enhanced attention to detail.

As a council employee you will be supported and expected to demonstrate the Councils Core Behaviours. Please note that these may be updated from time to time and are available on the Council’s intranet pages.

Supporting documents
Job Description & Person specification

Company

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Telford & Wrekin Council is an award winning council, and we were recognised as Local Authority of the Year 2022 at the Municipal Journal Awards, and the Association for Public Service Excellence Council of the Year in 2021.

At Team Telford we work hard to protect, care and invest to create a better borough and our employees are at the heart of everything we do. Having the right people, with the right skills, in the right roles allows us to deliver the excellent services that residents and businesses on the borough expect from us. 

Our friendly and passionate teams are trusted by leaders and managers to deliver this ambition. We invest and nurture our workforce and support our employees to develop and thrive. The better we are the bigger difference we make to the people we serve. 

In return we also offer a great range of benefits including competitive salaries, flexible working hours and work arrangements, employee discounts, salary sacrifice schemes, a local government pension scheme and generous annual leave entitlement.

At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice and we know we are stronger and better connected as a result. 

We welcome applications from people from all backgrounds and where our data shows that specific groups are under-represented within our workforce, our adverts will actively encourage applications from these groups.

We are also proud to be a Disability Confident Employer, committed to recruiting and retaining people with disabilities or other health conditions. You can find out more about this and our ‘guaranteed interview scheme’ here

You can also read more about our Recruitment and Selection Policy commitments and Recruitment of Ex-Offenders here

If you are unable to complete an online application form please contact the HR helpdesk on 01952 383601 or email hrhelpdesk@telford.gov.uk

Company info
Website
Telephone
01952 380000
Location
Telford & Wrekin Council
Darby House
Lawn Central
Telford
Shropshire
TF3 4JA
United Kingdom

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