Civil Enforcement Officer

Mary Stevens Park, Norton, Stourbridge, DY8 2AA
£19,650 to £20,043 per annum
04 May 2022
31 Dec 2099
Job Ref
Job Type
Parking / CCTV
Contract Type
Working Pattern

Dudley Council is responsible for on-street parking enforcement across the Borough and is therefore looking for suitable individuals to join our well established parking management team.

Hours:  37 per week (including regular evenings, weekends and most Bank Holidays).

Salary:  Grade 4

Our Civil Enforcement Officers are the eyes and ears of the local community, patrolling areas, providing parking advice to residents, businesses and visitors. We require highly motivated individuals with a demonstrable commitment to customer service to provide an efficient and effective service of parking enforcement within Dudley Metropolitan Borough, enforcing the provisions of the Traffic Management Act 2004, in order to minimise illegal parking acts through the issue of Penalty Charge Notices in appropriate cases.  

Your duties will include foot patrols of on-street and off-street parking, either individually or as part of a team, in all weathers, to identify contraventions of appropriate regulations and record and issue Penalty Charge Notices using computerised systems, accurately and efficiently.  You will regularly be required to drive a vehicle (provided by the council) to travel to outlying locations in the Borough.  A full driving licence is essential.

For further information or an informal discussion please contact Mark Smith, Civil Enforcement Manager on 01384 814447 or via email:

NB: We reserve the right to close vacancies prior to the advertised date if a large number of applications are received.

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

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Supporting documents
Person Specification
Council Benefits Document
Job Description

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