About Us

We are the Financial Assessment & Benefits Advice team based in Kings House, Bedworth. This is a busy team undertaking financial assessments to calculate charges for customers receiving care services following council policies and Government guidance. In addition, we provide welfare benefits advice and information to customers, helping them to maximise their income and be aware of help available

About the Role

We are looking for talented and motivated individuals to join the team as Finance Officer apprentices. You will be part of a busy team calculating care charges based on Government guidance, regulations and Council policies as well as providing advice and information in relation to charges. The role also involves verifying customer financial information, interpreting, and implementing guidance and policies to correctly calculate charges for care services, provide explanations to customers verbally and in writing as well as dealing with disputes and queries related to financial assessments.

Key Requirements

As you will be working with a variety of stakeholders, it is important you have good communication skills, both written and verbal. You need to be able to work on your own initiative as well as with the FABA team. Full training in all aspects of the role will be given, which, together with your IRRV studies, will develop your knowledge and experience.

Some aspects of the work will require working to deadlines, whilst always maintaining accuracy, composure, and a professional manner.  Again, you will be guided through all processes and requirements to ensure you feel confident and capable of delivering a good service.

Once you are comfortable the basic aspects of the role, you will then be introduced to more complex information, under the guidance of an experienced finance officer.

Whilst we welcome experience of using computer systems to input and obtain information along with Microsoft products, particularly Word and Excel, we will look to develop these skills, either within the team or in-house training courses. 

An apprentice mentor will be allocated to you and they will also help with your learning and development.

The apprenticeship is the Level 4 Revenues and Benefits Welfare Practitioner apprenticeship, delivered by the Institute of Revenues Rating and Valuation - https://www.irrv.net/homenew/item.php?wid=68&iid=26322

For the full Job Description and Person Specification please click the link here.

We are seeking to fill this vacancy as soon as possible, however applications are welcome from candidates who are currently in full time education and if successful, the position will be held for you until you can start later in the summer. 

This organisation is committed to safeguarding and promoting the welfare of children and young people and adults and expects all staff and volunteers to share this commitment.

Our offer to you

Additional Information

For further information about the role please contact Phil McGaffin Email: philmcgaffin@warwickshire.gov.uk

Closing Date: Monday, 6^th June 2022

To apply for this vacancy please click on the 'Apply' button.
 
Our method of application is online, please note, CV’s should not been submitted unless asked to do so. 

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on hrandpayroll@warwickshire.gov.uk including your contact details and any relevant screenshots.
 

You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.   

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification.   

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk  and we will make every effort to meet your specific requirements.  

Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more.