Communications Officer

Location
Dawley, Telford
Salary
£20,852
Posted
11 May 2022
Closes
27 May 2022
Contract Type
Full time permanent
Working Pattern
See advert details

 

Job Title                      :          Communications Officer

Hour                           :           37 hours per week, to be worked on a Monday to Friday, this    will also include flexible working to include weekends and evenings where necessary.

                                              

Salary                          :           NJC SCP 8 to 12:  £20,493 to £22,183

Terms                          :           37 Hours a week (will consider less hours for suitable candidate)

Permanent with a 6 months probationary period      

 

Responsible to            :           Chief Officer

 

 

 

Job Description

 

1.

PURPOSE OF THE ROLE

1.1

To oversee the communications on behalf of Great Dawley Town Council, allowing Great Dawley Town Council to reach a larger and more diverse audience through various channels of communication. To ensure all communication is relevant, accurate, timely and prescise.

 

2.

MAIN DUTIES

2.1

Communications

  • To develop and maintain social media platforms for Great Dawley Town Council and affiliates social media channels.
  • To manage the website of Great Dawley Town Council
  • Manage the diary of the Mayor/ Deputy Mayor and accompany/ prepare any meetings
  • Develop, implement, and manage a communications plan for Great Dawley Town Council
  • Production of quarterly newsletter  
  • Produce press releases and publications as and when required on behalf of Great Dawley Town Council
 

2.2

Stakeholder Management

  • To be aware of the relationships with partners, residents, users and community groups within the Community.
  • To work with the Borough Council and be able to highlight Borough Council initiatives within the Community.

 

 

2.3

Community Liaison

  • Support local groups, volunteers and residents to maximise participation by local people and help with communication where necessary.
  • To arrange communications opportunities on behalf of Great Dawley Town Council with grant recipients and local community groups.
  • To assist the staff team in the production of publications relating to events in a timely manner prior to events taking place.
 

 

 

3.

CONTACTS

3.1

  • Report directly to the Chief Officer.
  • Work alongside current Communications Officer
  • Work on joint projects/ events with Town Council staff
  • Regular contact with Town Council and Borough Councillors.
  • Regular contact with residents, visitors & community groups.
  • Regular contact with users / hirers of the Town Council buildings
  • Regular contact with officers from Telford & Wrekin Council, other partners and agencies such as IdVerde.
  • Regular contact with stakeholders

 

4.

HOURS OF WORK

4.1

  • The post holder will generally work Monday to Friday, hours and times as agreed with the Chief Officer, but may include evening and weekends.
  • Flexible working is encouraged by Great Dawley Town Council
  • Generally Great Dawley Town Council offices based at 35 High Street, Dawley and are open from 9.00 am to 5.00pm, Monday to Friday.
  • The community buildings are also open at weekends as bookings require.
  • You will be required to work a number of Town Council events throughout the year, on occasion these events are held in the evenings and weekends.

 

 

Person Specification

 

 

1.

EXPERIENCE

 

 

ESSENTIAL

  • Experience of using social media sites and other on-line tools including Facebook, Twitter, Instagram and websites.
  • Experience of website management
  • Experience of managing a calendar

 

DESIRABLE

 

  • At least 1 years experience in managing social media for a Town/ Parish Council
  • Experience of working within a similar role.
  • Experience of working for a Town/ Parish government
  • Experience of producing newsletters
  • Experience of liaising with suppliers to achieve desired result
  •  

2.

SKILLS AND ABILITIES

 

 

ESSENTIAL

  • Excellent written and verbal communication
  • Customer service skills
  • Ability to communicate to a wide range of partners, users, residents and staff.
  • Confident and ability to work on own initiative to prioritise and deal with the changing demands of own work to achieve deadlines. 
  • Ability to plan, implement and manage a communications plan.
  • Ability to work in a team.
  • Ability to identify priorities and effective means of delivering these.
  • Awareness and understanding of situations that require confidentiality/ political awareness.
  • Able to work flexible hours  -  prioritising the needs of the business.
  • IT literate and ability to use a range of IT packages including Microsoft package.
  • Knowledge of using and updating social media sites and tools including website, Facebook, Twitter and Instagram.
  •  
DESIRABLE

  • Ability to plan and prepare Councillors for Civic duties.

 

3.

EDUCATION AND TRAINING

 

ESSENTIAL

  • Computer literate with a sound working knowledge of all Microsoft packages.
  • Proven track record of on-going personal development with commitment to ongoing development.
 

DESIRABLE

  • A suitable degree or equivalent professional qualification

 

4.

OTHER

 

  • Develop good relationships with Councillors, Partners, community groups, residents and stakeholders.
  • A creative approach to problem solving and working with communities to develop local solutions.
  • Can demonstrate a good knowledge of Local Government
  • Has a commitment to supporting and making positive change within the community.
  • Excellent interpersonal and customer service skills.
  • Must have a clear understanding of Equality and Diversity and a commitment to applying good practice.
  • Prepared to go beyond expectations in order to raise standards and add value.
  • Complete any other tasks directed by the Chief Officer to meet the business need.
 

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