Job Title : Communications OfficerHour : 37 hours per week, to be worked on a Monday to Friday, this will also include flexible working to include weekends and evenings where necessary.
Salary : NJC SCP 8 to 12: £20,493 to £22,183
Terms : 37 Hours a week (will consider less hours for suitable candidate)Permanent with a 6 months probationary period
Responsible to : Chief Officer
PURPOSE OF THE ROLE
To oversee the communications on behalf of Great Dawley Town Council, allowing Great Dawley Town Council to reach a larger and more diverse audience through various channels of communication. To ensure all communication is relevant, accurate, timely and prescise.
- To develop and maintain social media platforms for Great Dawley Town Council and affiliates social media channels.
- To manage the website of Great Dawley Town Council
- Manage the diary of the Mayor/ Deputy Mayor and accompany/ prepare any meetings
- Develop, implement, and manage a communications plan for Great Dawley Town Council
- Production of quarterly newsletter
- Produce press releases and publications as and when required on behalf of Great Dawley Town Council
- To be aware of the relationships with partners, residents, users and community groups within the Community.
- To work with the Borough Council and be able to highlight Borough Council initiatives within the Community.
- Support local groups, volunteers and residents to maximise participation by local people and help with communication where necessary.
- To arrange communications opportunities on behalf of Great Dawley Town Council with grant recipients and local community groups.
- To assist the staff team in the production of publications relating to events in a timely manner prior to events taking place.
- Report directly to the Chief Officer.
- Work alongside current Communications Officer
- Work on joint projects/ events with Town Council staff
- Regular contact with Town Council and Borough Councillors.
- Regular contact with residents, visitors & community groups.
- Regular contact with users / hirers of the Town Council buildings
- Regular contact with officers from Telford & Wrekin Council, other partners and agencies such as IdVerde.
- Regular contact with stakeholders
HOURS OF WORK
- The post holder will generally work Monday to Friday, hours and times as agreed with the Chief Officer, but may include evening and weekends.
- Flexible working is encouraged by Great Dawley Town Council
- Generally Great Dawley Town Council offices based at 35 High Street, Dawley and are open from 9.00 am to 5.00pm, Monday to Friday.
- The community buildings are also open at weekends as bookings require.
- You will be required to work a number of Town Council events throughout the year, on occasion these events are held in the evenings and weekends.
- Experience of using social media sites and other on-line tools including Facebook, Twitter, Instagram and websites.
- Experience of website management
- Experience of managing a calendar
- At least 1 years experience in managing social media for a Town/ Parish Council
- Experience of working within a similar role.
- Experience of working for a Town/ Parish government
- Experience of producing newsletters
- Experience of liaising with suppliers to achieve desired result
SKILLS AND ABILITIES
- Excellent written and verbal communication
- Customer service skills
- Ability to communicate to a wide range of partners, users, residents and staff.
- Confident and ability to work on own initiative to prioritise and deal with the changing demands of own work to achieve deadlines.
- Ability to plan, implement and manage a communications plan.
- Ability to work in a team.
- Ability to identify priorities and effective means of delivering these.
- Awareness and understanding of situations that require confidentiality/ political awareness.
- Able to work flexible hours - prioritising the needs of the business.
- IT literate and ability to use a range of IT packages including Microsoft package.
- Knowledge of using and updating social media sites and tools including website, Facebook, Twitter and Instagram.
- Ability to plan and prepare Councillors for Civic duties.
EDUCATION AND TRAINING
- Computer literate with a sound working knowledge of all Microsoft packages.
- Proven track record of on-going personal development with commitment to ongoing development.
- A suitable degree or equivalent professional qualification
- Develop good relationships with Councillors, Partners, community groups, residents and stakeholders.
- A creative approach to problem solving and working with communities to develop local solutions.
- Can demonstrate a good knowledge of Local Government
- Has a commitment to supporting and making positive change within the community.
- Excellent interpersonal and customer service skills.
- Must have a clear understanding of Equality and Diversity and a commitment to applying good practice.
- Prepared to go beyond expectations in order to raise standards and add value.
- Complete any other tasks directed by the Chief Officer to meet the business need.