Front of House Supervisor

Location
Dudley Town Hall, St James's Road, Dudley, DY1 1HP
Salary
£10.18 per hour
Posted
16 Jun 2022
Closes
24 Jun 2022
Job Ref
DUDLEY000007450
Job Type
Catering
Contract Type
Part time permanent
Working Pattern
Part Time
Hours
Part-Time

The new bar/bistro adjacent to Dudley Town Hall will open in early Summer 2022. The venue will support entertainment events at Dudley Town Hall whilst also operating as a commercial trading venue offering a varied breakfast, lunch and dinner menu. We are seeking enthusiastic and confident front of house staff who are passionate about good quality food and excellent customer service to help deliver this offer.

Grade: 4

Hours: 25 hours per week.

To supervise front of house operations at Brooke’s Bar & Bistro, Dudley Town Hall.

To assist with planning, managing and delivery of the front of house operations at Brooke’s Bar & Bistro ensuring that the offer increases both income and profitability.

The front of house offer must remain exciting, meet customer expectations, be competitive within the market and reflect new trends in bar service.

To ensure that all CLS Catering and council policies and procedures are adhered to.

To work closely with Team Managers within other departments (i.e. kitchen and bar) to ensure that overall customer expectations are being delivered.

This post is subject to the DBS checking process

Driving Licence will be subject to checking with the DVLA.  It is a council requirement to have Business Use Car Insurance and a valid MOT certificate (For cars over 3 years old)

This is a physical / manual role.

Applicants must be flexible on working hours as the individual will be required to work  5 days out of 7 on a rota basis which will include Friday, Saturday and Sundays. Enhanced pay will be available for working Saturday (1.25), Sunday (1.50) and Bank Holiday (1.50). 

The bar/bistro will be open 11.30am -11.00pm Monday- Friday (to be reviewed after opening) and 9.30am - 11.00pm Saturday and Sunday.

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://www.wmjobs.co.uk/staticpages/20563/help/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at http://www.dudley.gov.uk/

Supporting documents
Council Benefits Document
Front of House Supervisor - Person Specification
Front of House Supervisor - Job Description

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