The Housing Advice and Benefits Team delivers the front-line service delivering support to assist clients to pay their rent and council tax, or to receive discretionary financial support.

In addition, we also assist clients who are rough sleeping, homeless or at risk of losing their home or wish to join the Council’s Housing Waiting List. 

We are seeking a dynamic and innovative person to work closely with our Team Supervisor to deliver a Housing Waiting List service that meets the needs and aspirations of our clients. In addition to providing first line support to team members you will also have responsibility for making decisions on more complex cases.

Not only will you need to have a detailed understanding of the legislation, you will also need to have a commitment to deliver service improvement and put clients truly at the centre of what we do in line with our CANDO values.

This post is subject to a Basic Disclosure and Barring Service check 

For an informal discussion about this role, please call David Wortley, our Housing & Benefits Team Manager on 01788 533440.

You can view full details of this job via our website www.rugby.gov.uk , where you can also apply on-line.  If you are unable to apply on-line please contact 01788 533564, or e-mail: contact.centre@rugby.gov.uk for further assistance.
 
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Interview Date: Week commencing 13 June 2022