Revenues, Benefits & Customer Services

£26,446 to £29,174 pa

37 hours per week

Permanent

We are currently looking for an enthusiastic and motivated individual to join our busy Revenues team as a Revenues Team Leader, where we manage and administer Council Tax, Business Rates and the Recovery of both for the Warwick District Council area and Business Rates for Stratford District Council.

You should have experience of managing a team, training, mentoring and giving constructive feedback in a fast-paced administrative environment and be a great team player.  You will need to have excellent communication skills, to be able to work collaboratively alongside multiple teams, along with the ability to analyse and comprehend complex queries and responding to complaints. 

You will have ICT skills equivalent to ECDL level and 4 or more GSCEs grades A-C or equivalent. You will need at least 2 years’ demonstrable work experience of managing or supervising a team in a Local Government or similar environment.

We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff and volunteers to share this commitment. This post is subject to a standard DBS disclosure

The intention is for this jobholder to work from home. However, office working and hybrid working is also available.

Additional Information

If you have any questions or wish to have an informal discussion, please contact

Caroline Walton by email caroline.walton@warwickdc.gov.uk

Closing date internal: 13th June 2022

Interview date/s: 28th and 29th June 2022

To apply for this vacancy please click on the 'Apply' button.

Council Employee Benefits

Recruitment guidance for people with disability

Recruitment guidance for ex-offenders

Equality - what we aim to do

Internal applicants only: please note if you are applying for a secondment position, you must seek approval from your current line manager before applying. 

If you are unable to apply using the 'Apply' button please contact HR Support on vacancies@warwickdc.gov.uk including your contact details and any relevant screenshots.
 
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.   

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the essential criteria for the post. By ‘essential criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification.  To be considered under the Guaranteed Interview Scheme (GIS), applicants must disclose that they have a disability and would like to be considered for the scheme.

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application or recruitment process or upon appointment, please contact vacancies@warwickdc.gov.uk  and we will make every effort to meet your specific requirements.