Job Title: FOS Senior Officer

Salary: £26,700 - £28,468

Contracted Hours: 35 Hours

Contract Type: Permanent

Location: Worcester (County Hall)

The Role:

We’re looking to find the right person to join the Finance Operational Services (FOS) team here at Worcestershire County Council. Worcestershire is a great place to live and work. We are a large and varied county with lots of rural areas and busy towns with a wealth of history, heritage, and culture. 

The Finance Operational Services (FOS) team are part of the council’s overall finance team. We support Worcestershire’s residents from their early years into later life and everything in between and play a vital role in sourcing and funding services, making payments to both individuals and businesses including schools to cover services provided, managing contributions towards care, insurance claims, early years payments and income and debt services – to name a few! We are a fast paced, dynamic, enthusiastic, and inclusive team and prides ourselves on the development and progression of our staff. 

Finance Operational Services currently has over 90 members and this allows for cross-team, collaborative working, and plenty of opportunities for growth and progression.

Following a recent re-structure, we are delighted to share that we have multiple opportunities for talented, ambitious, customer service focused individuals to work within the areas below, which all fall within the FOS team:

• Deferred Payment Agreement – We determine a service user’s eligibility for a secure loan against the equity in their share of their former home, to enable them to pay for their long term nursing or residential care. If deemed eligible we set up the legal loan agreement, calculate their contribution from their income and savings and also review the equity remaining in the property whilst on the loan. We also provide accrued costs statements and redemption statements for those on a Deferred Payment Agreement.

• Appointees & Deputies – We act as the financial representative (DWP appointee or Court appointed Deputy) for adult residents who lack the mental capacity to deal with their finances themselves. Ensuring financial decisions are made in the best interest of the person we are appointed to act for. We use Internet banking and case management systems to include the setting up of accounts, maintaining records, validating, and processing payments, reconciliations etc.

Any questions or queries around this post can be sent to Mandeep Sangha at msangha@worcestershire.gov.uk

Benefits:

In return, you can look forward to:

• 25 days’ annual leave, plus bank holidays

• 35-hour working week, with flexible working, including remote working opportunities

• Commitment to ongoing professional development and training.

• Excellent opportunities for career progression

How to Apply:

Previous applicants need not apply. 

Online Applications are invited to apply for this role.

Please find the Job Description and Person Specification attached.

Please write your submission with consideration for the essential and desirable criteria on the Person Specification. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post. 

Application Closing Date:             Monday, 06^th June 2022

Proposed Interview Date:            Monday, 20^th June 2022