Revenue Officer

REVENUES OFFICER
Redditch Borough Council

Grade 4 – Grade 5 (SCP 9 – 19)
£21,268 - £25,926 per annum (pro rata if part time) - Career Graded
37 hours per week

We are looking for a Revenue Officer to join our friendly, supportive team.

The post holder will be responsible for the administration and collection of Council Tax and Non-Domestic Rates which will include determining liability for Council Tax/Non-Domestic Rates; processing applications for discounts, reductions or reliefs; dealing with changes in circumstances; and taking appropriate action to recover funds. You will also be providing advice, explanation, and helping with general queries from both internal and external stakeholders which is an important part of this role.

Knowledge and experience of the Civica Open Revenues would be an advantage, as would experience of working in a customer focused environment dealing with high volumes of customer enquiries or negotiating the payment of debts.

The ideal candidate will be committed to quality service delivery, accuracy and be flexible in their approach.  The majority of the day-to-day working will be home based.  However, you will be required to be available to attend the office when required.

If you require further information please contact Debbie Crouch, Assistant Financial Services Manager on 01527 534145.

The closing date for receipt of completed applications is Sunday 10 July 2022 at midnight.  

Interview dates to be confirmed by the Financial Services Management Team.

To apply select the attached application form template, save, complete and return your completed application to recruitment@bromsgroveandredditch.gov.uk marked urgent. CV's will not be accepted without an online application form.

If you do not hear from us within four weeks of the closing date, you should assume that unfortunately your application was not successful on this occasion

We are an equal opportunities employer and welcome applications from all Sections of the Community.