School MIS Support Apprentice

2 days left

Location
Schools’ Technology Support Centre, Pool Street, Blakenhall, Wolverhampton, WV2 4NE
Salary
£18,786
Posted
15 Jun 2022
Closes
29 Jun 2022
Job Ref
WLV000004302
Contract Type
Fixed Term Contract
Working Pattern
See advert details
Hours
Full-Time

Level 3 School MIS Support Apprentice

Fixed term contract for 15 months

Salary: £18,786

Hours: 37 Hours per week

Are you looking for an opportunity to work in a busy and innovative environment? Do you have an interest in ICT? The City of Wolverhampton Council has an exciting opportunity for an individual to join the School Management Information Systems Support Team.

The successful Apprentice will have the opportunity to develop skills to perform data handling / analysis role in a busy and innovative office environment.  You will work with the School MIS support Team and be the first point of contact for schools on a range of SIMS and Bromcom issues and will ensure that appropriate action is taken.

The Apprentice who is successful in this position will have the opportunity to gain an industry accredited qualification with full support and training in the Level 3 Business Administrator apprenticeship standard https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Please note: if you already have previous qualifications in a similar qualification, please contact the Organisational Development Team on the email below to check you are eligible to apply.

You will be supported by experienced staff who can assist you with your work and study to give you the experience to apply for other roles within the council. You will also be trained to use various IT systems that support the efficient delivery of our services.

Please be aware that the interviews may be conducted remotely via Microsoft Teams. If you require more information about this role, please contact: Jo Woodcock Jo.Woodcock@wolverhampton.gov.uk or the OD team OD.team@wolverhampton.gov.uk

This post offers the opportunity to develop skills to perform data handling / analysis role in a busy and innovative office environment.  You will work with the School Management Information System Support Team and be the first point of contact for schools on a range of SIMS and Bromcom issues and will ensure that appropriate action is taken.

 

         

Principal duties and responsibilities:

 

1.            Assist with answering telephone calls and logging details onto the helpdesk.

 

2.         ;   With support and guidance, dealing with day-to-day school MIS issues and helpdesk enquires.

 

3.         ;  ; With support, providing schools with information through the online CloudW platform.

 

4.            Assist with testing of new school MIS software and initiatives.

 

5.            Assist with data input and analysis on schools MIS systems.

 

6.            With guidance, provide support to schools in accordance with the SIMS and Bromcom Support SLA.

 

7.            Supporting other team members with project work and assisting with daily update routine work.

 

8.          ;  Undertake training related to the Apprenticeship Scheme and other training required to perform the duties outlined in this job description.

 

9.            The post holder must comply with the Council’s Equal Opportunities, Customer Care, ICTS and Health and Safety Policies.

 

                        

Organised

Friendly personality

Punctual

Hard working and ambitious

Well presented

Excellent timekeeping

Confident

 

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our workforce has a voice, employees feel empowered to speak up and where everyone is treated with respect - Learn more here

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here

Employment Information Workshops

If you are considering applying for an apprenticeship or a role where the salary is £18,333 to £27,514 (Grades 2-5), and would like to visit us to learn about the application process and what it is like to work for us, please book onto one of our monthly briefings - Learn more here  

Working for us

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.

Supporting documents
Level 3 School MIS Support Apprentice Advert.docx
Level 3 School MIS Support Apprentice Role Profile.doc

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