Apprentice - Dudley Register Office

7 days left

Location
Dudley Register Office, Priory Hall, Priory Park, Dudley, DY1 4EU
Salary
National minimum wage
Posted
04 Aug 2022
Closes
18 Aug 2022
Job Ref
DUDLEY000007560
Job Type
Apprenticeship
Contract Type
Apprentice
Working Pattern
Standard
Hours
Full-Time

Are you just finishing GCSEs or A Levels, or are looking for a change of career, but do not know what to do next?

Dudley Council Apprentices develop professional skills, knowledge and confidence and an opportunity to gain a recognised qualification through its Apprenticeship Programme. 

Dudley Council is recognised as the highest recruiter of Apprentices in the Black Country.   

An Apprenticeship with Dudley MBC will give you the opportunity to gain 'hands on' experience in the workplace whilst getting paid. The work you undertake in this role will support you towards completing a Level 2 Apprenticeship in Customer Service. 

The Benefits of an Apprenticeship are:

  • A real alternative to University
  • Earn while you learn
  • Gain qualifications
  • Improve your prospects
  • Developing practical skills & knowledge

This Apprentice opportunity is with Dudley Register Office.
We are a busy frontline service, dealing with many telephone calls, visitors and electronic contacts.
Our staff register the borough’s births, deaths, marriages and civil partnerships as well as officiating for around 1000 ceremonies.

Apprentices gain customer contact experience during a placement with us, dealing with a diverse customer base in a demanding first point of contact environment. 
You will receive detailed training on registration services within the council in order to issue certificates and work on a busy reception desk booking appointments, answering basic enquiries and signposting more complex matters.

Your main work area will be Dudley Register Office, Priory Hall, Priory Park, Dudley, DY1 4EU.

We can offer:

  • Training, development & work experience
  • Paid annual leave & flexible working hours
  • A good support network throughout your apprenticeship

We are looking for candidates who have:

  • Good communication skills
  • Ability to work as part of a team
  • Good IT Skills
  • Commitment to further development through training
  • Willingness to undertake a Level 2 Apprenticeship in Customer Service
  • Willingness to work towards Level 2 Functional Skills in Math’s and English
  • Willingness to engage in corporate training and service training as appropriate.

Fixed Term Contract for 15 Months. No experience is required as full training will be provided.

This post is subject to a Basic Criminal Record Check.

NB: We reserve the right to close vacancies prior to the advertised date if a large number of applications are received.

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://www.wmjobs.co.uk/staticpages/20563/help/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at http://www.dudley.gov.uk/

Supporting documents
Registrars Apprentice Person Specification
Registrars Apprentice Job Description

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