Independent Living Payment Coordinator

1 day left

Warwickshire County Wide
£20,444.00 - £22,129.00
31 May 2022
30 Jun 2022
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About us and the role

The Independent Living Team have an exciting role available.   The Independent Living Team supports the social care and support teams with information and advice and the administration of Direct Payments and other forms of self-directed payment.  Direct Payments are for people who have been assessed as eligible for care and support and who choose to arrange for their care and support services using Direct Payments instead of the Local Authority commissioning the care.

Within this role, you will be supporting customers and Social Care staff with the set up and the ongoing changes of Direct Payments.  You will be working and communicating at all levels to contribute towards positive outcomes.  

You will work co-operatively as a member of the Independent Living Team to provide administration and financial calculations for Direct Payments and other forms of self-directed payment.

To include signposting to the relevant guidance, processing referrals to the external support services and undertaking the administration of the payments on behalf of the Social Care and Support Teams

To offer guidance, support and signposting to Social Care and Support customers and partners on Direct Payment policy and guidance.

Working for Warwickshire County Council has great benefits including Agile Working, your health and wellbeing is a priority, learning and training as well as lots of other benefits.  Warwickshire County Council is an inclusive organisation that employs a wide variety of individuals with diverse skills and abilities, diversity is essential and everyone has a role to play to make 'Warwickshire the best it can be'.  If you are someone who is prepared to get stuck in, who wants to do the best job possible, who approaches everything with passion and purpose, then we want you to work for us.

Key Roles and Responsibilities:

Administration support - letters, agreements etc

Telephone queries

Maintaining accurate records

Email queries

Communication at all levels - WCC staff and customers

Processing electronic post

Complex financial calculations

Problem Solving



Additional Information



For full Job Description and Person Specification click link here


For further information about the role please contact Lisa Clark, ITL Manager via


Closing Date: 30th June 2022


To apply for this vacancy please click on the 'Apply' button. 
Our method of application is online, please note, CV’s should not been submitted unless asked to do so. 

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on including your contact details and any relevant screenshots. 
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application. 


As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification. 


Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact  and we will make every effort to meet your specific requirements. 


Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more.

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