Job Title: Service Support Coordinator
Salary: £18,588 - £18,959, pro rata (£8,497 - £8,666) Per annum
16 hours
Location: Worcestershire Libraries plus Hybrid Working
Permanent

The Role

How would you like to become part of a committed team providing essential business support to our front line library staff?

We are seeking an enthusiastic individual to join our Library Service Support team to deliver business support to libraries. The work is interesting and varied and includes banking income, room bookings, raising orders for goods and services and responding to customer emails.

It is a busy role, so good interpersonal and effective organisational skills are important. We would expect a high level of customer focus, flexibility, initiative and the ability to switch priorities quickly. Being IT literate, you will be used to office related computer applications

This post offers the right candidate a varied, dynamic environment to work in and provides a unique opportunity to work within a committed and enthusiastic team.

The post holder will be an agile worker that will support Libraries mainly in the north of the County. You will be required to work in those libraries but there is also an element of home working. 

The post holder would be expected to travel throughout the county to provide support to other libraries and carry out support for the wider library service, depending on business need. 

Working Pattern

Monday - 6 hours
Tuesday - 6 hours
Wednesday - 4 hours

Benefits 

In return, you can look forward to (per annum, pro rata for part-time) :

• 25 days’ annual leave, plus bank holidays
• 35-hour working week with Hybrid Working
• Commitment to ongoing professional development and training
• Local Government Pension Scheme

Disability Confident

We are inclusive – this is really important to us and we are proud to be a Disability Confident Employer.

Disability Confident is helping us recruit and retain great people to meet our workforce needs. 

If you have a disability and require reasonable adjustments, please let us know.

Equality

Worcestershire County Council is committed to promoting equality and diversity and ensuring that all appointments are made based on the suitability of a candidate to the role only.
In line with the "Rehabilitation of Offenders Act 1974, we do not automatically reject applicants with a criminal record. Every application will be considered individually, considering the nature and circumstances of the conviction and the type of work applied for. You will not be asked to disclose 'spent' convictions unless the work requires access to children and vulnerable adults.

Applying

Applications are invited to apply for this role. 

Please find the Job Description and Person Specification attached.

Please write your submission with consideration for the essential and desirable criteria on the Person Specification. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post.

Application Closing Date: 1st July 2022
Anticipated Interview Date: 13th July 2022