Revenues Assistants - Ref: CH03422

Revenues Assistants - Ref: CH03422
G6: £23,953 - £28,226 per annum

We are seeking 2 enthusiastic Revenues Assistants to assist in the delivery of the following functions:

• Valuation, billing, collection and enforcement of council tax and business rates;
• Assessment, payment and recovery of housing and council tax benefit;
• Dealing with customer and other stakeholder enquiries; giving advice and information and assistance in person, by phone, letter and/or other electronic methods;
• The control and maintenance of financial and other systems;
• To provide flexible administrative support for the visiting and welfare and fraud team, including organising visits

You will carry out the above duties according to legislation, government performance standards and Council policy, procedures and objectives.

Applicants should have the required knowledge and experience of one or more of council tax, business rates and benefit legislation and procedures as specified and be able to provide a progressive and responsive service to customers.

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children, young people and vulnerable adults.  

Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas.

View Job Description and Employee Specification

View Information for Applicants

Closing Date: 6th July 2022.