Service Support Assistant

4 days left

£19,650 to £20,852 pa plus access to excellent employee benefits
22 Jun 2022
03 Jul 2022
Job Ref
Contract Type
Fixed Term Contract
Working Pattern

Sandwell Children's Trust are currently recruiting for a full-time Service Support Assistant to join the busy Mini Admin Team.


Fixed Term for 12 months

Hours - 37 per week

This role is office based 5 days a week

The role is to support front line Social Workers and Managers with all aspects of administration.  The role includes reception duties, greeting visitors face to face, call handling and message taking, dealing with incoming and outgoing post, managing a shared inbox and dealing with requests from Social Workers for printing and other general requests.

You will be responsible for setting up and issuing IT equipment and supporting new employees with the use of equipment and using the in-house Childrens system to obtain information, and uploading documents to Childrens records.


What you need to be successful in this role:


• Will hold NVQ Level 1 in Business Administration or equivalent;

• Be able to demonstrate previous experience of working in a business admin role;

• You need to be IT literate with experience of using Microsoft Office packages;

• Have good communication and telephone skills,

• Have good organisational skills and ability to prioritise your own workload.

• You must also be able to work independently and work well as part of a team.

A standard DBS check will be required for this role.


The Trust has been focusing on a number of areas, one of which being our ethos and guiding principles.  This has involved the whole workforce with some powerful messages being shared about what is driving us in our roles.  We want this to shape the future and how we work with families; so, your interest in joining us has come at an important time as we continue to move together at pace to create a new story.

We have agreed six strategic priorities which are driving our work; Practice; People; Partnerships; Prevention; Meeting Need; and Measuring Progress; and Striving for Excellence.

With the work that we have done so far and with the ambitions we have for the future, it’s a really exciting time to join Sandwell Children’s Trust and to become part of our ‘Sandwell Family’.

Just visit our website and search under benefits to see the full facts and the 12 reasons to work for Sandwell Children’s Trust.

So, if you think your future could lie with Sandwell Children’s Trust, then we’d love to hear from you.


To apply please click on the apply button below

We reserve the right to close vacancies before the advertised closing date if a large number of applications have been received. Therefore, it is strongly advised that you complete and return your application as soon as possible.

Sandwell Children's Trust is committed to safeguarding and promoting the welfare of vulnerable groups including children, and expects all staff and volunteers to share this commitment.


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