Birmingham, West Midlands
23 Jun 2022
15 Jul 2022
Job Ref
To provide comprehensive administrative support
Job Type
Social care
Contract Type
Full time permanent
Working Pattern
Annualised Hours
Post:                           MARAC IDVA



Hours Of Work:         37 hours per week (out of hours & weekend work will be expected)


Salary Scale:             £25,419



Job Purpose:

    To plan and implement high quality support and advocacy services for women affected by domestic violence who are deemed as being high risk To work within a multi-agency framework to ensure the safety of women is prioritised.

Responsible To:        Safety Unit Manager


Duties and Responsibilities:


Support work:

    To recognise women and children’s individual needs, providing a short to medium term service to meet those needs To support the empowerment of the service user and facilitate their understanding of the dynamics of domestic violence To carry out risk assessment and safety planning with women To promote women’s safety within multi-agency arenas such as MARAC and Drive meetings To work with women to access services to help keep them and their children safe To facilitate access to BSWA and its services To devise and implement appropriate and safe methods of communication with women and children, in agreement with your line manager

  • To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights.
  • To identify and make links with existing projects and community services and to develop joint services where appropriate
  • To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the service
  • To promote awareness of the impact of domestic violence on women and children and BSWA services
  • To participate in multi agency work as agreed with your line manager

    To work within BSWA’s administrative and financial systems To ensure that clear and accurate records are kept for all service users To ensure that Health and Safety records are kept up to date To produce monthly reports for your line manager To monitor and evaluate the MARAC IDVA and Drive Service, via various methods including feedback from service users and produce statistical information


    To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the project, staff, volunteers and service users by:
Maintaining BSWA communication records Following safety procedures Attending team meetings Carrying out risk assessments in conjunction with your line manager
    To attend in-house training To identify and attend training and conferences relevant to the post, in agreement with your line manager To attend support and supervision sessions with your line manager To develop a professional working relationship with external agencies Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate To be involved in the Annual Review process
    To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA To work within BSWA and local multi-agency child and adult safeguarding procedures. To work within BSWA’s framework for equal opportunities and anti-discriminatory practice To undertake any other duties required by BSWA, which may arise and commensurate with the post

If you are interested please download a recruitment pack from and return completed forms to: Birmingham & Solihull Women’s Aid, Central Administration, Ryland House,  44-48 Bristol Street, Birmingham, B5 7AA or email to Large print documents are available on request.