Licensing Technical Assistant

Central Depot, Moat Lane
£20,852 to £23,484 per annum. Incremental progression is subject to performance.
08 Jul 2022
07 Aug 2022
Job Ref
Job Type
Community safety
Contract Type
Fixed Term Contract
Working Pattern

37.0 Hours per Week

We have an exciting opportunity to join the Licensing Team in Safer Communities (Regulation and Enforcement) as a Licensing Technical Assistant on a 12 month fixed term contract to cover a maternity leave. 

This is an exciting time for us with the Birmingham 2022 Commonwealth Games and the development of a new ICT case management system and emergence of new regulatory legislation and policy.

The role involves assisting and supporting the delivery of the licensing service to visitors and businesses by providing advice and guidance, serving customers, supporting with visits, processing applications and gathering information following a regulatory framework.  We will also offer you training and support to fulfil the role requirements, as well as an option of hybrid working where possible once training is complete.

You will have 4 GCSEs grades A-C / 4-9 (including Maths and English) or equivalent qualifications or the ability to demonstrate an equivalent level of numeracy and literacy skills.  You will have good verbal and written communication skills together with a good working knowledge of ICT. 

You will be able to respond appropriately to customers with different needs and understand the importance of legislation to underpin the work.  This is a busy team so you will need to have the ability to balance competing demands and prioritise tasks, working to deadlines










We also offer:

  • The opportunity to work across other regulatory teams and with key partners
  • Flexible working, including flexi leave up to 24 days per year and agile working arrangements
  • The opportunity to buy up to 10 days additional leave per year
  • Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service
  • Access to the Local Government Pension Scheme
  • Employee benefits including a staff discount card

If this sounds like the role for you and you would like to take advantage of this training opportunity, then we would welcome an application from you. 

Closing date - 7th August 2022.

Interviews will be held week commencing 15th August 2022.

If you would like further information or an informal chat then please contact the Licensing Team Leader Anne Bettison on 07769 886442 or email

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.



Supporting documents
Job Description & Person Specification

Similar jobs

More searches like this

Similar jobs