Business Support Officer

Deputy Chief Executive's Office

Business Support Officer

£20,043 - £21,269 per annum

37 hours per week

Two Year Fixed-Term Contract

We are looking for enthusiastic, self-motivated, and committed team player to join our Business Support Team within Contract Services, we are responsible for the management of a range of front-line services including waste collection, street cleansing, grounds maintenance, car parks, parks management and maintenance. 

You will need to be highly organised and able to provide a wide range of administrative and service support tasks. You will be working closely with other members of the team, engaging with customers/contractors, and supporting the administration of the parking enforcement management system.

You will require good communication skills and experience in using electronic systems, including the recording, and inputting of information. We’ll need you to assess and resolve requests/enquiries from the public, by telephone and electronic access channels, make decisions within established procedures and quality standards for each service request to maximise customer satisfaction.

Proven experience of working within an office environment is essential as is the ability to deal directly with the public. You must be able to demonstrate and be committed to delivering first class customer service.

For an informal discussion about the post please contact Sarah James, Business Support Team Leader, on 01926 456208.

This post is available to those who wish to predominantly work from home although office working is also available and attendance at face-to-face meetings may be required from time to time.

Closing date: 7th August 2022

Interview date: w/c 15th August 2022

Please click on the following link to see the range of benefits we offer range of benefits

It is our policy that we do not accept CVs as part of your application, please complete the application below and email to vacancies@warwickdc.gov.uk

Recruitment agencies are asked not to contact us; we will come to you if your services are required.