Administrator- Quality Assurance

Worcester, Worcestershire
£10.19-£10.39 Per Hour
12 Jul 2022
04 Sep 2022
Job Ref
Contract Type
Part time permanent
Working Pattern

Job Title: Administrator- Quality Assurance
Salary:£10.19-£10.39 Per Hour 
Contracted Hours: 21 Hours
Location: County Hall, Worcester
Contract Type: Permanent 

The Role

We are looking for a highly motivated individual with experience of administrative activities to join the Quality Assurance team, within Worcestershire County Council.

The role involves answering inbound telephone calls, responding to queries and requests from a range of portals, processing administrative tasks within the team and recording as appropriate.

The successful applicant will require good organisational, analytical and time management skills and be able to use a range of software packages including Microsoft Office, particularly Microsoft Excel. You need to have the ability to work under pressure within a busy team and on your own initiative. You must have a “can do” approach and have concise communication skills; both written and oral.

Worcestershire County Council is a special place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming work environments where everyone is working towards the same cause - providing the best possible services for the county.


In return, you can look forward to (per annum, pro rata for part-time) :

• 25 days’ annual leave, plus bank holidays
• 35-hour working week with Hybrid Working
• Commitment to ongoing professional development and training
• Excellent opportunities for career progression
• Local Government Pension Scheme
• Access to a range of leisure, fashion, travel and lifestyle discounts

Disability Confident

We are inclusive – this is really important to us and we are proud to be a Disability Confident Employer.

Disability Confident is helping us recruit and retain great people to meet our workforce needs. 


Worcestershire County Council is committed to promoting equality and diversity and ensuring that all appointments are made based on the suitability of a candidate to the role only.
In line with the "Rehabilitation of Offenders Act 1974, we do not automatically reject applicants with a criminal record. Every application will be considered individually, considering the nature and circumstances of the conviction and the type of work applied for. You will not be asked to disclose 'spent' convictions unless the work requires access to children and vulnerable adults.


Online Applications are invited to apply for this role. 

Please find the Job Description and Person Specification attached.

Please write your submission with consideration for the essential and desirable criteria on the Person Specification. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post.

Application Closing Date: Sunday, 04th September 2022
Anticipated Interview Date: Week Commencing Monday 12th September 2022

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