Service Support Coordinator (Hive)

Worcester, Worcestershire
£10.19- £10.39 per Hour
13 Jul 2022
07 Aug 2022
Job Ref
Job Type
Contract Type
Part time permanent
Working Pattern

Job Title: Service Support Coordinator (Hive)
Salary: £10.19- £10.39 per  Hour
Contracted Hours: 28 hours
Location: The Hive Library, Worcester
Contract Type: Permanent

The Role

Working Pattern

Monday 9:00am -13:00pm 
Tuesday 9:00am -15:30pm 
Wednesday 9:00am -15:30pm 
Thursday 9:00am -15:30pm 
Friday 9:00am -15:30pm 

How would you like to become part of a committed team providing essential business support to our front line library staff?

We are seeking an enthusiastic individual to join our Library Service Support team to deliver business support at the Hive. The work is interesting and varied and includes banking income, room bookings, raising orders for goods
and services and responding to customer emails.  

It is a busy role, so good interpersonal and effective organisational skills are important. We would expect a high level of customer focus, flexibility, initiative and the ability to switch priorities quickly. Being IT literate, you will be used to office related computer applications

This post offers the right candidate a varied, dynamic environment to work in and provides a unique opportunity to work within a committed and enthusiastic team.

The post holder will be based at the Hive and will work closely with the Worcestershire Archives and Archaeology team as well as the library team.

The post holder may be asked to provide support to other libraries and carry out support for the wider library service, depending on business need.


In return, you can look forward to (per annum, pro rata for part-time) :

• 25 days’ annual leave, plus bank holidays
• 35-hour working week with Hybrid Working
• Commitment to ongoing professional development and training
• Excellent opportunities for career progression
• Local Government Pension Scheme
• Access to a range of leisure, fashion, travel and lifestyle discounts

Disability Confident

We are inclusive – this is really important to us and we are proud to be a Disability Confident Employer.

Disability Confident is helping us recruit and retain great people to meet our workforce needs. 


Worcestershire County Council is committed to promoting equality and diversity and ensuring that all appointments are made based on the suitability of a candidate to the role only.
In line with the "Rehabilitation of Offenders Act 1974, we do not automatically reject applicants with a criminal record. Every application will be considered individually, considering the nature and circumstances of the conviction and the type of work applied for. You will not be asked to disclose 'spent' convictions unless the work requires access to children and vulnerable adults.


Online Applications are invited to apply for this role. 

Please find the Job Description and Person Specification attached.

Please write your submission with consideration for the essential and desirable criteria on the Person Specification. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post.

Application Closing Date: Sunday,7th August 2022.
Anticipated Interview Date: Thursday, 18th August 2022.

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