Business Support Administrator
Team: Central Resources
Responsible to: Business Support Team Leader
Grade 4: £20,444 – £22,129
Various Hours - 37 Hours/29 Hours/18.5 Hours
Location: Civic Centre and any other locations across Wolverhampton as required.
City of Wolverhampton Council is seeking a committed and experienced Business Support
Administrator to join the Central Resources Team. This team provides high quality,
customer focused support to a range of Council services.
The post holder will be a key member of the Central Support Team and is expected to work
flexibly to ensure that high quality support is always provided, enabling Council services to
This role involves a variety of business support tasks, including but not limited to:
Monitoring and reconciling financial transactions and supporting preparation of
Maintaining accurate records and inputting data onto relevant databases.
Preparing for and minuting meetings and events as required.
Ordering goods and resources through Agresso and P-card purchasing.
Responding to enquiries and complaints from staff and members of the public in line
with agreed procedures.
Managing post (electronic and physical) that comes into the Central Resources
The successful candidate will be innovative, proactive and organised with great attention to
detail. You will need strong communication and IT skills, the ability to build strong
relationships and learn quickly.
If you are interested in applying for this position and require further information, please
contact the Central Resources Manager, Sue Chatham on 01902 555500 or at
We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.
We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our workforce has a voice, employees feel empowered to speak up and where everyone is treated with respect - Learn more here
Recruitment of Ex-Offenders
We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here
Employment Information Workshops
If you are considering applying for an apprenticeship or a role where the salary is £18,333 to £27,514 (Grades 2-5), and would like to visit us to learn about the application process and what it is like to work for us, please book onto one of our monthly briefings - Learn more here
Working for us
For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.
Job Description and Personal Specification Business Support Administrator.pdf