Synergy System Officer

Warwick, Warwickshire
£19,650 - £20,043 per annum
20 Jul 2022
08 Aug 2022
Job Ref
Contract Type
Fixed Term Contract
Working Pattern

The Role


Warwickshire County Council, Education Services is looking to appoint a Synergy System Officer on a fixed-term basis to March 2024. The System Officer role will specifically focus on supporting the maintenance of the ‘Synergy’ education database as part of the Synergy Delivery Unit.


This post will play an active role within the team to ensure the records in the system are kept up to date and accurate in support of our vision to enable high quality service provision. This will include assisting our Children Missing Education (CME) service with initial investigations into children who are missing education and using advanced tools to import and corroborate data from multiple sources.


You will work collaboratively with your team to meet the outcomes of the service delivery plan over the course of this assignment. The person appointed will develop and maintain good working relationships with our range of key stakeholders to maintain effective application of the Synergy system and provision of high-quality data to all Synergy users.


We are looking for someone who can demonstrate the following skills, knowledge and abilities:


  • Data administration experience
  • Experience of handling confidential information
  • Experience of providing information and advice including the ability to communicate sensitive information with varied audiences
  • The ability to liaise with internal and external colleagues and partners with initiative
  • The ability to organise own workload effectively and decide priorities
  • The ability to assist with system testing as required


For further information please see the attached Job Description & Person Specification.


Additional Information


If you have any questions or would like to speak to someone about the role, please contact:


Phil Ransford, Education Services


Closing date: 4th August 2022

Interview date:  w/c 8th August


To apply for this vacancy please click on the 'Apply' button.

Our method of application is online, please note, CV’s should not been submitted unless asked to do so.

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on including your contact details and any relevant screenshots.

You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.


As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification.


Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact  and we will make every effort to meet your specific requirements.


Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more.

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