Staffordshire County Council

Brokerage Liaison Officer

Stafford, Staffordshire
Salary: £23,953- £27,514 per annum (pro rata)
21 Jul 2022
08 Aug 2022
Job Ref
Job Type
Social care
Contract Type
Working Pattern
Annualised Hours

Brokerage Liaison Officer  

Salary: £23,953- £27,514 per annum (pro rata)

 37 Hours per week

We are seeking passionate individuals with experience of working in an adult social care setting.

Staffordshire County Council Brokerage Service plays a crucial role in sourcing care and support services to meet adult social care assessed needs while achieving best value for the taxpayer.

The service has progressed and adapted to the demands and having adapted our model we are entering into a new and exciting phase which will involve brokering appropriate and supportive services to meet the needs identified by the Assessing Teams, support direct engagement with citizens, their family members, carers or representative regarding service offers and arranging timely commencement of their care and support services.  To further develop our team we are looking to recruit skilled Brokerage Liaison Officers who are able to undertake and explain comprehensive information and manage any conflict in line with agreed Council policies and procedures and have the ability to manage a case load and the risks this may present.

The team use digital systems where possible to source care and support, but for some services contact providers directly to negotiate both price and quality.  This includes residential and nursing care, home care, extra care, day care and carer support.

The team work closely with the Council’s commissioners, commercial unit and quality assurance team, so that any gaps in market capacity can be quickly identified and resolved. They also link closely with care providers, giving them as much information on future and present demand as possible.

If you’re someone who is a team player, has excellent interpersonal skills and like to know that you’ve made a real difference to the lives of people with adult social care needs, then this could be a rewarding opportunity for you.

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. , communities and employees.

This position will have access to the Public Sector Network, to meet government security standards we will request a basic criminal convictions certificate and other background checks prior to appointment for the successful candidate

To apply for this post click on the ‘Apply’ button below.

By clicking on the apply button you will be redirected to Staffordshire County Councils online application website. Please note, you are only able to view the Job Description and Person Specification on the WM Jobs  board NOT via Staffordshire County Council's online application site.  

To submit your application you will need to register an account on the website (NB this is a separate login to WM Jobs). 

We collect personal information from you when you register with us to make an application. Information we collect includes name, email address and other contact details. We will use this information to communicate with you generally and to assess your application.

By clicking on the Apply button and submitting your application form, you are giving your consent to the processing of your personal data in the ways described Here

If you experience any technical issues accessing or completing the application form please contact

Closing Date: 08/08/22
Interview Date TBC  (if applicable)

For more information about the role please contact: Julie Lovatt

Please be aware, only application forms completed online will be accepted. We will not accept CV’s or Word application forms.

Our Values

The County Council has adopted a set of values that seeks to achieve the best outcomes for its citizens, communities and employees.

Our People Strategy sets out what we all need to do to make Staffordshire County Council a great place to work, where people are supported to develop, flourish and contribute to our ambitious plans. 

Our values are at the heart of the Strategy to ensure that the focus is on what is important to the organisation and the people it serves:

  • Ambitious - We are ambitious for our communities and citizens
  • Courageous - We recognise our challenges and are prepared to make courageous decisions
  • Empowering - We empower and support our people by giving them the opportunity to do their jobs well.

Benefits for working for us….

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to a range of benefits including:

  • An excellent local government pension scheme
  • Generous holiday entitlement from 24 up to 33 days (plus 2 extra statutory days and bank holidays) depending on job role and length of service The option to buy up to an additional 2 weeks annual leave
  • A range of flexible working options, depending on your job role, which includes agile working, flexible retirement
  • Family Friendly Policies - maternity, adoption, paternity and parental leave
  • Volunteering Scheme Training and development opportunities, including coaching and mentoring
  • Access to health and wellbeing support (including Occupational Health, Physiotherapy and Counselling Services)
  • Eye care vouchers
  • Car lease scheme / cycle & car loan scheme / employee car share scheme
  • Bus and rail travel discounts

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