Registrar (Part time - Annualised Hours)
- Employer
- Solihull Metropolitan Borough Council
- Location
- Solihull Register Office
- Salary
- Band D £25,481 to £30,451 p.a. pro rata.
- Closing date
- 14 Aug 2022
- Reference
- SOL000004816
View more
- Sector
- Local Councils
- Job Type
- Customer service
- Contract Type
- Annualised Hours
- Working Pattern
- Annualised Hours
- Hours
- Part-Time
Job Details
Hours:
150.0 Hours per Year
We have a rare opportunity for a part time Registrar of Births, Deaths and Marriages to join our highly customer focused team here in Solihull.
We are looking for someone who can offer the right blend of professionalism; customer empathy and an absolute commitment to excellent customer service whilst working within a legislative framework. Our Registrars work at a variety of locations across the borough including Solihull Register Office, Homer Road, Solihull, Chelmsley Wood Connect Office, approved venues, registered buildings (places of worship) anywhere within the Borough
You will be responsible for:
- Delivering all elements of marriage ceremonies, civil partnership ceremonies and British Citizenship ceremonies in accordance with the law and Home Office regulations
- Conducting non-statutory ceremonies such as renewal of vows ceremonies, baby naming ceremonies, and commitment ceremonies.
- Liaising with customers, colleagues and event co-ordinators to ensure that ceremonies are delivered to a high standard and in accordance with the law
- Maintaining all audit procedures which ensure the safekeeping of records, data and secure stock items
- Maintaining a working knowledge of the laws relating to registration services, regulations of the General Register Office, Home Office, Registration Handbooks, circulars, processes and Council policies.
You will have:
- Experience of working within a customer facing environment with a focus on providing high quality customer service.
- The ability and confidence to present ceremonies to large groups of people, sometimes with little notice.
- The ability to understand, interpret and adhere to legislation, regulations and policies.
- The ability to work on your own initiative and with minimal supervision.
- The ability to effectively plan, organise and co-ordinate events.
- The ability to deal with sensitive and difficult situations.
- Previous Registration experience is desirable but not essential.
This role will require you to be flexible, as you will be expected to work at any time seven days a week including bank holidays and you may be expected to work at short notice and late evenings.
In return we can offer the opportunity to be a fundamental part of supporting key moments in people’s lives.
Please note - This post is subject to a range of disqualification criteria which may prevent you from being considered for the position. Please refer to the Disqualifications criteria at end of the Job Description and Person Specification.
If you would like to have an informal chat about this great opportunity, please contact Donna Palfrey or Shaun Dumigan on 0121 704 6656.
Interview Date - week commencing 22nd August 2022
Please note we do not accept CVs.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required .
This post requires the following Disclosure and Barring check: Not required .
Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.
Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.
Supporting documents
Job description and person specification
Company
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About Solihull Metropolitan Borough Council
Solihull is regarded as a popular and vibrant place to live in the UK. As one of the most prosperous towns in the Midlands, almost two thirds of our borough is designated as green belt. We have over 1,500 acres of parks across the borough, with 16 Green Flag Awards. Solihull is very well connected, with great transport links such as the M40, M42 and M6 all close by, and an excellent rail network, plus, of course, an international airport. We are home to the award-winning Touchwood Shopping Centre, National Exhibition Centre, Resorts World Birmingham, and the Resorts World Arena.
It is an exciting time for Solihull, although we are a relatively small local authority (c. 6000 employees), we still have ambitious plans including the development of UK Central and HS2.
Here at Solihull Council, we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.
We recognise that our employees are the key factor in achieving our vision and as such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.
Both Smarter Ways of Working and Employee Wellbeing are key Council Priorities.
The transition to Smarter Ways of Working has presented us with the opportunity to re-think how and where we work. With the option to access portable technology, dependent upon the requirements of the role, a lot of our people are not bound to a single workplace or traditional ways of working, with many choosing to spend a good proportion of their week working from home.
Our people told us that they value flexibility, and that choice enables them to have a better work-life balance, manage family responsibilities, enhance their personal wellbeing, and continue to deliver excellent outcomes for the residents of Solihull.
Our people are our number one asset, and our aim is to have a healthy, happy engaged and thriving workforce.
Wellbeing is at the heart of our employee offer and we are a bronze accredited West Midlands Combined Authority Thrive at Work employer. This recognises our commitment and action in support of employee wellbeing; we are currently working towards silver accreditation.
Unpaid carers carry out a key role within our community and know that this can be challenging when combined with employment. Our Carer’s Policy and the ongoing support we give to our employees has resulted in us winning Employer of the Year 2022 at the Carer Friendly Awards.
We will offer you:
- A friendly, supportive and inclusive working environment;
- Competitive salaries including, for those at the top of their scale, the opportunity to receive a non-consolidated lump sum;
- A range of flexible working options;
- Annual leave starting at 25 days and rising to 30 days after 5 years' service in addition to public holidays with an opportunity to purchase up to 10 additional days' holiday per year;
- A generous flexitime scheme (available for most roles);
- Access to the Local Government Pension Scheme;
- A wide range of learning and development opportunities;
- A range of family friendly policies;
- Employee benefits including subsidised travel passes, Cycle 2 Work Scheme, confidential Employee Assistance Programme and staff discounts.
Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.
As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who demonstrate they meet the minimum criteria for the vacancy.
Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.
For roles eligible for a Disclosure and Barring Service (DBS) check this will be indicated in the advert and supporting recruitment documents. Where the post involves working with children, other vulnerable groups or in a position of trust it is exempt from the provisions of the Rehabilitation of Offenders Act 1974. Further guidance is available at https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/945449/rehabilitation-of-offenders-guidance.pdf
Please note, where sufficient numbers of applications are received, we reserve the right to close a vacancy before the advertised closing date. We therefore advise that you submit your application as soon as possible.
- Website
- http://www.solihull.gov.uk/
- Telephone
- 0121 704 6000
- Location
-
Council House
Manor Square
Solihull
West Midlands
B91 3QB
United Kingdom
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