Registrar (Part time - Annualised Hours)
150.0 Hours per Year
We have a rare opportunity for a part time Registrar of Births, Deaths and Marriages to join our highly customer focused team here in Solihull.
We are looking for someone who can offer the right blend of professionalism; customer empathy and an absolute commitment to excellent customer service whilst working within a legislative framework. Our Registrars work at a variety of locations across the borough including Solihull Register Office, Homer Road, Solihull, Chelmsley Wood Connect Office, approved venues, registered buildings (places of worship) anywhere within the Borough
You will be responsible for:
- Delivering all elements of marriage ceremonies, civil partnership ceremonies and British Citizenship ceremonies in accordance with the law and Home Office regulations
- Conducting non-statutory ceremonies such as renewal of vows ceremonies, baby naming ceremonies, and commitment ceremonies.
- Liaising with customers, colleagues and event co-ordinators to ensure that ceremonies are delivered to a high standard and in accordance with the law
- Maintaining all audit procedures which ensure the safekeeping of records, data and secure stock items
- Maintaining a working knowledge of the laws relating to registration services, regulations of the General Register Office, Home Office, Registration Handbooks, circulars, processes and Council policies.
You will have:
- Experience of working within a customer facing environment with a focus on providing high quality customer service.
- The ability and confidence to present ceremonies to large groups of people, sometimes with little notice.
- The ability to understand, interpret and adhere to legislation, regulations and policies.
- The ability to work on your own initiative and with minimal supervision.
- The ability to effectively plan, organise and co-ordinate events.
- The ability to deal with sensitive and difficult situations.
- Previous Registration experience is desirable but not essential.
This role will require you to be flexible, as you will be expected to work at any time seven days a week including bank holidays and you may be expected to work at short notice and late evenings.
In return we can offer the opportunity to be a fundamental part of supporting key moments in people’s lives.
Please note - This post is subject to a range of disqualification criteria which may prevent you from being considered for the position. Please refer to the Disqualifications criteria at end of the Job Description and Person Specification.
If you would like to have an informal chat about this great opportunity, please contact Donna Palfrey or Shaun Dumigan on 0121 704 6656.
Interview Date - week commencing 22nd August 2022
Please note we do not accept CVs.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required .
This post requires the following Disclosure and Barring check: Not required .
Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.
Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.
Job description and person specification