Housing Advice Officer (Fixed Term)

Whatever your role within Wyre Forest District Council, every day you will be working to benefit the people of Wyre Forest.  You can help shape our District’s future, and you will be part of a workforce that makes a difference.

Quality, professionalism and commitment are the key drivers of the services we offer to enhance the quality of life of local residents and visitors to the District. In order to maintain high standards it is necessary to have a diverse workforce who are highly competent and experienced, whose main focus is ensuring the services we offer meet the aspirations and needs of our local community.

Wyre Forest District Council are working hard to support people post pandemic and to help prevent homelessness.

We are now looking for an officer who can help in this vital activity.

The post holder should enjoy working with people to identify housing options
and be; Educated to A level standard, with 5 GCSE A - C including Maths and English or equivalent.

Have excellent communication and interpersonal skills including giving complicated legal advice verbally and in writing.

Have negotiation and persuasion skills.

Have experience in working in a customer facing setting, preferably in an advice giving role

This is a fixed term contract for two years.

You may be required to provide a suitable vehicle in connection with the duties of this post.

To undertake the homeless out of hours function on a rota basis.

Wyre Forest District Council is an equal opportunities employer.

Supporting documents
20220714 COMF Role Profile.pdf