Performance Manager

16 Summer Lane
26 Jul 2022
09 Aug 2022
Job Ref
Contract Type
Working Pattern

Our Economic Delivery, Skills and Communities directorate are responsible for ensuring every resident has the skills needed to find a good job and progress at work.  We also seek to ensure that local business have access to support that accelerates productivity and growth.

Each year, we fund more than £150m worth of adult skills programmes that meet local economic needs, reflect local priorities and help residents gain skills, move into employment, and pursue rewarding careers. We are keen to better understand the performance of these programmes and how we can deliver better outcomes for local businesses and residents.

We have a new role for a Performance Manager, to lead on a proactive approach to understanding the impact of current and future programmes. 

Working within our Insight team and wider Economic Delivery, Skills and Communities Directorate, you’ll develop performance management capability to support decision making and drive successful outcomes for our programmes.

By gaining an understanding of the Directorate and performance across our programmes, you’ll use the data and turn it into meaningful insight and recommendations for driving and improving the impact of our programmes for the West Midlands.

This is a new role where you can take the lead, look at how we do things and guide us through a journey of good performance management and achieving positive outcomes for our residents and local businesses.

What will you be doing?

  • Working collaboratively with programme leads across the Economic Delivery, Skills and Communities Directorate to build performance management capability
  • Develop and implement new processes and systems for managing performance, driving successful delivery across a range of programmes
  • Manage risks, issues and dependencies across the delivery environment
  • Advise on the quality and suitability of performance data
  • Analyse performance data, presenting insight and recommendations for policy and programme development
  • Regularly report on performance to internal and external stakeholders



About you

We’re looking for an experienced and proactive Performance Manager, who understands how data can be used to improve performance.

You’ll have the confidence to lead and develop our performance management and draw on your experience to put processes and systems in place. 

Being able to think and act strategically, work with internal and external stakeholders to support performance improvement is key.

You’ll know how to influence and help colleagues understand the importance in driving performance to deliver better outcomes for the West Midlands.

About us

WMCA is committed to a better connected, more prosperous, fairer, greener and healthier region. This is our vision. We will achieve our vision through living our values which are central to how we work and interact with our wider partners and stakeholders.

We’re a partnership organisation. Our people feel valued and respected, have a can-do attitude and are innovators. We try new ways of doing things, we aren’t afraid to fail, learn from what went wrong and try again. Our people are empowered to be creative and explore and innovate.

We are a “Leaders in Diversity” accredited organisation, are in the Inclusive Top 50 Employers List and are one of The Times Top 50 Employers for Women. As a Disability Confident Employer, we have made a positive commitment to interviewing all applicants with a disability who meet the essential role criteria. We are committed to building a team of people with varied backgrounds and experiences as we recognise that this will only benefit us as an employer, the more inclusive we are the better our work will be.

As an organisation, we will continue to adapt and develop to the opportunities and challenges ahead. We will continue to transform ourselves and our organisation into the best we can be, underpinned by our values and behaviours and everyone contributes towards achieving our vision.

Furthermore, wherever possible we will offer flexible working options which assist work-life balance. We are very happy to discuss a flexible working pattern that suits your needs, so please do not let that be a barrier to applying. If your values align with ours and you’re committed to working towards creating a future we can all be proud of, we want to hear from you.

About your application

You will be asked to upload an up-to-date CV and a supporting statement which demonstrates how you meet the essential criteria for the role for which you are applying.

If you would like to discuss alternative methods to the online application as a reasonable adjustment please contact the Resourcing Team by email (


16 Summer Lane, Birmingham, B19 3SD. Hybrid working conditions are currently in place which means working remotely and coming to the office when required.

Supporting documents
Performance Manager JD

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