Housing and Communities
Housing Options Assistant
£20,043 - £21,269 per annum
12 Month Fixed Term Contract

The Council are looking to recruit an enthusiastic person to join our Housing Advice and Allocations team.

The candidate would need to demonstrate experience of delivering customer focused services, dealing with customer enquiries and be able to communicate effectively giving housing advice to those reporting to us as homeless.

The role involves:

• Receiving and responding to applications from those reporting to the Council as homeless.
• Completing initial assessments for those reporting as homeless.
• Answering email and phone enquiries from customers
• Providing housing advice to those seeking accommodation
• Assisting Housing Options Officers in the processing of homeless applications

We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff and volunteers to share this commitment. This post is subject to a standard DBS disclosure.

If you have any questions or wish to have an informal discussion, please contact Fiona Aitken by email at fiona.aitken@warwickdc.gov.uk

The intention is for this jobholder to work in the office/home, 2 days minimum in the office.

Closing date: Monday 22nd August 2022

Interview date: Tuesday 30th August 2022

Please click on the following link to see the range of benefits we offer range of benefits

It is our policy that we do not accept CVs as part of your application, please complete the application below and email to vacancies@warwickdc.gov.uk

Recruitment agencies are asked not to contact us; we will come to you if your services are required.