Customer Service Apprentice (Blackwood School - Central Co-operative Learning Trust)

Sutton Coldfield, West Midlands
27 Jul 2022
12 Sep 2022
Contract Type
Working Pattern
See advert details

Blackwood Road


Sutton Coldfield

B74 3PH

Tel: 0121 353 1876

Customer Service Apprentice

Apprentice National Minimum Wage- Actual Salary £6,903 per annum (first year)

Required From September 2022


Do you want a job where you make a difference everyday to pupils, parents and staff? If so then please apply to become a Customer Service Apprentice.

You will need to have GCSEs in English and Maths Grade A-C/5-9 or equivalent and you will need to be IT literate. You will need to be committed to on the job training as well as undertaking studies from home. The apprenticeship will last approximately 15 months (including an end point project) and would therefore end in November 2023.

You will need to be friendly, polite, professional and courteous when dealing with phone, face to face and email queries. You will need to be flexible, be able to multitask and adapt to change quickly in a busy school environment.

You will be joining a lovely, experienced administration team who can support you through your apprenticeship. You would be required to work 9:00-3:45pm Monday to Friday with half an hour break each day, term time plus training days.

Every day at Blackwood School is different therefore giving you many opportunities to develop your skills and take on additional responsibility as you progress through the apprenticeship.

The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to satisfactory safer recruitment checks including but not limited to satisfactory references and an enhanced DBS clearance. 

If you think you’re a person who can make a difference at Blackwood School then please visit the school website to download an application pack. If you would like some more information please do not hesitate to contact Mrs Taylor on 0121 353 1876.

Applications should be returned to:

Closing Date for applications: Monday 12th September 2022 at 12:00 noon (please note we reserve the right to close the advert early if we get sufficient applications)


Interviews- Wednesday 14th September/Thursday 15th September


The school takes GDPR very seriously and will keep your data secure. For more information on how we secure, transfer, process and retain your data please refer to our privacy statement which can be found in the vacancies area of the school website



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