E-Communications Officer

Coventry Council House, Earl Street, Coventry
£22571 - £28226
27 Jul 2022
10 Aug 2022
Job Ref
Resourcing Team
Contract Type
Fixed Term Contract
Working Pattern

The Communications Team is at the heart of Council work, helping to promote decisions, publicise events and keep everyone informed and up to date.

The team works closely with councillors and senior managers to ensure all areas of the Council’s work get the publicity they need to help residents in their daily lives – from bin collections to staging the Godiva Festival and roadworks to fostering and adoption.

It works with local and national media organisations and across a broad range of communications tools to promote the Council’s work, including social media, digital and photography, as well as being responsible for areas such as internal marketing and graphic design.

The City Council provides vital services to thousands of residents and needs to make sure they know exactly what’s being planned and why. The Communications Team makes sure that happens, as well as keeping staff across the authority informed and able to carry out their roles equipped with the latest knowledge.

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 


Our Values are:

What is the job role?

Coventry City Council is looking to appoint an enthusiastic, innovative and self-motivated E-Communications Officer for. As an E-Communications Officer, you will be working on maintaining and developing the wide range of digital media used by Coventry City Council and looking for effective ways to help our services get their messages across.

This exciting post will see the successful candidate:

  • create and develop the content of the website and intranet;
  • train web authors to update their service-specific content;
  • provide support to users, virtually and face-to-face;
  • design, create and send e-newsletters as well as train others to do so;
  • monitor and improve our extensive social media channels.

The team works flexibly, from different locations, and you will be given a laptop and equipment to enable this. Some office-based work may be required.

The post is a 12-month fixed-term contract covering Maternity.

Who are we looking for?

Flexibility, creativity, organisation and enthusiasm are key to this role. If you have the right attributes, this could be the ideal next step in your communications career. Keen to join the team? Please complete an application form, tell us about your previous experience and where you have used your skills to shine.

For full details on the application process please read the attached document  labelled 'Coventry City Council Application Process'

Interview date: Wednesday 17 August. Interviews will be held in the Council House, Earl Street, Coventry, CV15RR. However, there is the option to have a virtual interview via Microsoft Teams.

Introduction to Coventry City Council

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and it was the UK City of Culture 2021. We believe this will help put Coventry on the map for all the right reasons as you can feel the sense of local pride throughout the city. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Opportunity for Salary Match and Pay progression through multiple increments
  • Outstanding local government pension scheme
  • Learning & Development with access to certified courses.
  • Access to an award winning Occupational Health Team
  • Vibrant employee networks 
  • Lifestyle savings
  • Salary Sacrifice Schemes; Car Scheme, Cycle to work and more
  • Interest free travel loans
  • Payroll giving scheme
  • Workplace parking scheme
  • Maternity, paternity and adoption Leave
  • And much more


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