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Business Support Officer

Employer
Solihull Metropolitan Borough Council
Location
Council House
Salary
£20, 852 to £23,484 per annum. Incremental progression is subject to performance.
Closing date
29 Aug 2022
Reference
SOL000004742

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Job Details

An excellent opportunity has arisen to take on a new challenge and develop additional skills, we are looking for a Business Support Officer in our Education Business Support Team (EBST).

We are a new team supporting the staff who work with schools and other agencies to provide appropriate education for all children and young people in Solihull, including those with Special Educational Needs and Disabilities.

Our team provides high quality customer-focused administrative support, initially to our school improvement advisors, so experience in a school setting would be advantageous but not essential. As Business Support Officer, you will work within the team to provide a confidential administrative and financial service to staff across the Inclusion and Access Division; and where necessary to schools and the wider council working with the division.
You will need to be a strong communicator, an excellent team player and be able to manage a varied workload in order to meet relevant deadlines. The role includes organising meetings and training sessions, maintaining databases, processing financial transactions and communicating with school staff and governors to assist with queries.
You will have:

• GCSE Maths and English (Grade A* – C) or a NVQ Level 3 in Business Administration (or equivalent) or the ability to demonstrate experience which enables you to carry out the full range of duties.
• Experience of working in a customer-focused office environment
• The ability to communicate clearly and confidently with people at all levels
• Experience of prioritising work to meet multiple deadlines
In return, you will have the opportunity to work within a friendly team where your contribution will be valued, and you will have the opportunity to support our provision in delivering the best education possible for all children and young people in the borough.
Working for Solihull means that we can also offer employees a great working environment, together with a range of flexible working options, an extensive wellbeing offer, as well as attractive staff benefits to include:

• A range of flexible working options,
• Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year
• A flexitime scheme with up to 24 days per year
• Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service
• Family and carer friendly policies
• Access to the Local Government Pension Scheme
• Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme

We are currently implementing our Smarter Ways of Working as we recognise that work is what you do and not necessarily where you go. Our aim is to balance the needs of our employees with service delivery and, for this role, that is likely to include a combination working from our Council House offices and working from home.

Whilst this opportunity is being advertised on a full-time basis, requests for part time working or job share arrangements will be considered.

To apply, please click on the link below. If you have a specific question regarding this post, please contact Hazel Rice, Business Support Manager on 0121 704 6648 or hazel.rice@solihull.gov.uk

Closing date – 29th August 2022

Interview date – week commencing 5th September 2022

Please note, we do not accept CV’s for this post

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

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Job Description & Person Specification

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About Solihull Metropolitan Borough Council

Solihull

Solihull is regarded as a popular and vibrant place to live in the UK. As one of the most prosperous towns in the Midlands, almost two thirds of our borough is designated as green belt. We have over 1,500 acres of parks across the borough, with 16 Green Flag Awards. Solihull is very well connected, with great transport links such as the M40, M42 and M6 all close by, and an excellent rail network, plus, of course, an international airport. We are home to the award-winning Touchwood Shopping Centre, National Exhibition Centre, Resorts World Birmingham, and the Resorts World Arena.

It is an exciting time for Solihull, although we are a relatively small local authority (c. 6000 employees), we still have ambitious plans including the development of UK Central and HS2.

Here at Solihull Council, we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.

We recognise that our employees are the key factor in achieving our vision and as such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.

Both Smarter Ways of Working and Employee Wellbeing are key Council Priorities.

The transition to Smarter Ways of Working has presented us with the opportunity to re-think how and where we work. With the option to access portable technology, dependent upon the requirements of the role, a lot of our people are not bound to a single workplace or traditional ways of working, with many choosing to spend a good proportion of their week working from home.

tomOur people told us that they value flexibility, and that choice enables them to have a better work-life balance, manage family responsibilities, enhance their personal wellbeing, and continue to deliver excellent outcomes for the residents of Solihull.

Our people are our number one asset, and our aim is to have a healthy, happy engaged and thriving workforce.

Wellbeing is at the heart of our employee offer and we are a bronze accredited West Midlands Combined Authority Thrive at Work employer.  This recognises our commitment and action in support of employee wellbeing; we are currently working towards silver accreditation.

Unpaid carers carry out a key role within our community and know that this can be challenging when combined with employment.  Our Carer’s Policy and the ongoing support we give to our employees has resulted in us winning Employer of the Year 2022 at the Carer Friendly Awards.

We will offer you:

  • A friendly, supportive and inclusive working environment;
  • Competitive salaries including, for those at the top of their scale, the opportunity to receive a non-consolidated lump sum;
  • A range of flexible working options;
  • Annual leave starting at 25 days and rising to 30 days after 5 years' service in addition to public holidays with an opportunity to purchase up to 10 additional days' holiday per year;
  • A generous flexitime scheme (available for most roles);
  • Access to the Local Government Pension Scheme;
  • A wide range of learning and development opportunities;
  • A range of family friendly policies;
  • Employee benefits including subsidised travel passes, Cycle 2 Work Scheme, confidential Employee Assistance Programme and staff discounts.

Solihull Council is proud to be an Equal Opportunities Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.

As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who demonstrate they meet the minimum criteria for the vacancy.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

For roles eligible for a Disclosure and Barring Service (DBS) check this will be indicated in the advert and supporting recruitment documents.  Where the post involves working with children, other vulnerable groups or in a position of trust it is exempt from the provisions of the Rehabilitation of Offenders Act 1974.  Further guidance is available at https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/945449/rehabilitation-of-offenders-guidance.pdf

Please note, where sufficient numbers of applications are received, we reserve the right to close a vacancy before the advertised closing date. We therefore advise that you submit your application as soon as possible.

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Company info
Website
Telephone
0121 704 6000
Location
Council House
Manor Square
Solihull
West Midlands
B91 3QB
United Kingdom

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