Business Support Officer (ACE - Adoption Central England)

Expiring today

Warwick, Warwickshire
£19,650 - £20,043 per annum (pro rata £11,949 - £12,188)
30 Jul 2022
15 Aug 2022
Job Ref
Contract Type
Working Pattern

All services within ACE start at the front door with the Business Support Team, so as a BSO, you are an integral part of someone's adoption journey. Witnessing people walk through the door as individuals and leave as a family is heart-warmingly rewarding”


If you are looking to join a dynamic team, have good multi-taking skills and are looking for a challenging role this could be the job for you!


About Us and The Role


ACE is the Regional Adoption Agency for: Coventry, Solihull, Herefordshire, Worcestershire and Warwickshire


Working in a varied and interesting environment you must be well organised with a positive and flexible approach to workloads and have the ability to work to tight deadlines. You should be able to work well as part of a team, exercising confidentiality at all times. You must also be able to prioritise your own workload and work on your own initiative


You will need high level keyboard skills and be competent in the use of computerised systems. You will need to have good and accurate literacy, numeracy, administrative skills and the ability to analyse information to solve general queries


There will be telephone contact dealing with customers, social workers and other local authority staff, servicing their requests or incident management; therefore, excellent verbal communications are essential, as are written skills in terms of documentation of outcomes and resolutions.  


For the full Job Description and Person Specification please click the link here


Additional Information


For further discussion or information about the role please contact Ann Gill, Business Support Manager –

Amanda Trodd, PA to Lead Manager/Deputy Team Administrator –


Closing Date: 15/08/2022


Interview Date: 23/08/2022 - interview will be virtual via Microsoft Teams


To apply for this vacancy please click on the 'Apply' button.
Our method of application is online, please note, CV’s should not been submitted unless asked to do so. 

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on including your contact details and any relevant screenshots.

You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.   


As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification.   


Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact  and we will make every effort to meet your specific requirements.  


Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more.