Housing Solutions - Temporary Accommodation Officer

Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.

We are currently recruiting for a Temporary Accommodation Officer - Housing Solutions

This dedicated role sits within the wider Housing Solutions Service, providing a key point of contact for Housing Solutions Officers, and stakeholders, ensuring that all our temporary accommodation and services related to the use of temporary accommodation, are being managed to the highest standard.

Homeless households occupying temporary accommodation are some of the most vulnerable people in our communities, and the temporary accommodation they are occupying needs to be appropriate and suitable.

Working closely with the Housing Solutions and Landlord Solutions teams you will play a be a key role in delivering the Councils duties under the Homelessness Reduction Act 2017.

Must have the ability to maintain effective working relationships internally and externally to the Council, networking with partners both within the organisation and externally in support of the Council’s key values

Experience of physical housing stock inspections, in relation to property condition and tenancy standards within the property.

Experience of dealing directly with members of the public, and an understanding of customer care.

Experience of managing rent accounts including benefit/money advice.

As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme and generous holiday allowance.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.

Supporting documents
Temporary Accommodation Officer JD-PS-Profile.docx
Values - one page overview.docx