Administration Officer

Administration Officer X3

Salary GR3 - £21,269 - £27,513

Permanent Role

Ref: 253

3 posts - 2x 36.5 hours and 1x 18.25 hours

This is a front facing role at the Coroners office and will involve dealing with the Public and general office, administration and reception duties. Must be able to deal with bereaved people, and successful applicant will be expected to deal with distressing situations, images and information in relation to death and bereavement.

Be able to act as Court Usher in relation to the Coroners Court.

Key requirements/Skills & experience

Applicant must be computer literate, have experience in dealing with the public.

Be able to be accurate when data imputing and undertaking administrative duties.

To be able to deal with enquiries from the public, bereaved families and professionals such as the Police, GP's, Hospitals and legal professionals.

Excellent communication skills

Ability to prioritise and manage workload

Required to work flexibly across a variety of duties.

For informal enquires please contact Tracy Organ  tracy.organ@birmingham.gov.uk  or Cheryl Bates  email: cheryl.bates@birmingham.co.uk

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible). 

Please upload a Supporting Statement via the attachments on to your application. This is required, you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification; please note that we do not accept CVs.

Job Description

Person Specification