Delivery Manager (Operations)

Summer Lane and home based
£52,148 - £58,697
05 Aug 2022
21 Aug 2022
Job Ref
Contract Type
Working Pattern

We want to ensure that every resident has the skills needed to find a good job and progress at work, and that businesses in the region have access to support that will accelerate productivity and deliver economic growth. 

Our Economic Delivery, Skills and Communities team has made great strides in delivering programmes to support these objectives, but we want to do more.  

As Delivery Manager (Operations) you’ll provide strategic and operational management of our funded skills programmes and ensure they are delivered effectively across the West Midlands. 

You’ll play a leading role in working with a range of training providers and key strategic stakeholders in reshaping the skills landscape and our local economy, forging better futures for millions of people, this is a crucial role in the delivery of devolved skills programmes.

With multiple funding streams and more to come – we anticipate having over a billion pounds worth of funding over the next 5 years.  You’ll have a unique opportunity to shape how we deliver skills programme and put ideas into action.

Economic Delivery, Skills and Communities seeks to ensure that every resident has the skills needed to find a good job and progress at work, and that businesses in the region have access to support that will accelerate productivity and deliver economic growth. And we are committed to working with local partners to ensure that all of our communities are able to benefit from this growth.


About you

You’ll be working within the skills and employability sector and be looking for a role that allows you to get involved with funding skills programmes.  You’ll be able to demonstrate knowledge of the skills sector and government funding streams. 

We are looking for someone with good people management skills, understands how to have difficult conversations and can coach and develop the people you manage. 

Being able to manage relationships with training providers, which includes contract management, programme compliance and project implementation is essential.

About us

WMCA is committed to a better connected, more prosperous, fairer, greener and healthier region. This is our vision. We will achieve our vision through living our values which are central to how we work and interact with our wider partners and stakeholders.

We’re a partnership organisation. Our people feel valued and respected, have a can-do attitude and are innovators. We try new ways of doing things, we aren’t afraid to fail, learn from what went wrong and try again. Our people are empowered to be creative and explore and innovate.

We are a “Leaders in Diversity” accredited organisation, are in the Inclusive Top 50 Employers List and are one of The Times Top 50 Employers for Women. As a Disability Confident Employer, we have made a positive commitment to interviewing all applicants with a disability who meet the essential role criteria. We are committed to building a team of people with varied backgrounds and experiences as we recognise that this will only benefit us as an employer, the more inclusive we are the better our work will be.

As an organisation, we will continue to adapt and develop to the opportunities and challenges ahead. We will continue to transform ourselves and our organisation into the best we can be, underpinned by our values and behaviours and everyone contributes towards achieving our vision.

Furthermore, wherever possible we will offer flexible working options which assist work-life balance. We are very happy to discuss a flexible working pattern that suits your needs, so please do not let that be a barrier to applying. If your values align with ours and you’re committed to working towards creating a future we can all be proud of, we want to hear from you.

About your application

You will be asked to upload an up-to-date CV and a supporting statement which demonstrates how you meet the essential criteria for the role for which you are applying.

If you would like to discuss alternative methods to the online application as a reasonable adjustment please contact the Resourcing Team by email (


16 Summer Lane, Birmingham, B19 3SD. Hybrid working conditions are currently in place which means working remotely and coming to the office when required.

Supporting documents
Delivery Manager (Operations) JD.docx

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