End User Apprentice

Warwick, Warwickshire
£13,186.05 per annum
06 Aug 2022
22 Aug 2022
Job Ref
Job Type
Contract Type
Fixed Term Contract
Working Pattern


About Us and the Role


ICT Enabling Services have a vacancy for an End User Apprentice to join our
extremely busy team. Under the supervision, guidance and support of experienced
ICT Analysts your duties will include diagnosing, supporting and rectifying all
ICT related issues utilising a range of ICT Technologies and our ITSM system.


You will be expected to portray a customer focused, enthusiastic, self-motivated attitude with an eagerness to learn as you will be providing technical support to non-technical colleagues across the organisation via the ICT Service Desk, Self Service Portal or via walk-ins.


The qualification associated with this apprenticeship is Level 3 Information Communication Technician. The training provider for this apprenticeship is Warwickshire College Group. Please click the link here for course details.


For the full Job Description and Person Specification please click the link here.


Please click into the link to see the benefits we offer Our offer to you


Additional Information


If you require any further information regarding the role, details regarding the course or training provider please email muhammedasghar@warwickshire.gov.uk


Closing Date: Monday, 22nd August 2022


Interview Date:  Week commencing 29th August 2022


To apply for this vacancy please click on the 'Apply' button.
Our method of application is online, please note, CV’s should not been submitted unless asked to do so. 

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on hrandpayroll@warwickshire.gov.uk including your contact details and any relevant screenshots.

You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.   


As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification.   


Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk  and we will make every effort to meet your specific requirements.  


Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more.


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