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Information Rights Officer

Employer
Warwickshire County Council
Location
Warwick, Warwickshire
Salary
£22,571 - £24,920 per annum (Starting rate depending on experience)
Closing date
19 Sep 2022
Reference
RA0003994

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Job Details

 

About Us

 

Are you a graduate looking for an exciting opportunity to develop your career in local government and in particular Information Governance?

Are you looking for a role that enables you to deliver excellent customer service?

Are you looking for a varied role, working with a small but dedicated and friendly team?

Are you passionate about helping people find answers about services they have received ensuring the Council is accountable and transparent with its information?

Are you looking for a role that enables hybrid working, a good work-life-balance and a commitment to your continued professional development?

 

If you answered “Yes,” to these questions then we have exciting opportunities within the Information Governance Service for four permanent, Information Rights Officers to join our team.

 

The Service is based in Shire Hall, Warwick, but we’re not rigid in the way we work. We’re flexible and know there are many ways to do a job well. We understand that people work differently so we ensure that you can work and grow in a way that suits you.   

 

At Warwickshire County Council, you’ll improve the county and see just how much of a meaningful difference you make to its people.  

 

About the Role 

 

Our Information Governance team provides a high-quality Information Rights Service, which responds to requests for information under Freedom of Information, Environmental Information Regulations and Data Protection/GDPR, within statutory timescales.  It also responds to Police disclosure requests for information.

 

You will act as a point of contact with other Council services in order to gather and prepare information for release in response to customers’ requests and advise them of times when information cannot be released.

You will advise council officers and managers regarding information sharing, open data and what information may or may not be released.

 

You will also have the opportunity to work on wider projects within the Information Governance team.

 

Skills and Experience 

 

We are looking for a professional and enthusiastic Information Rights Officer to help us achieve our drive to provide excellent service in everything that we do.

 

The ability to learn new processes and systems is paramount. You will have strong communication skills, a good understanding of IT systems, a passion for helping others, and a real commitment to service improvement. 

 

Experience of working in an Information Governance or customer service environment with empathy and patience, and the ability to remain calm and diplomatic while working under pressure is essential. 

 

This is a very demanding but rewarding role.

 

Please look at the role and essential criteria on the Job Description, if you have the necessary qualities and skills, we would like to hear from you.

 

For the full Job Description and Person Specification please click the link here.

 

Key Requirements 

 

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required. You must be able to speak and provide advice in accurate spoken English to the public. 

 

Why work in Warwickshire?

 

Warwickshire with its vibrant mix of towns and rural areas, heritage and culture and great connectivity remains one of the fastest growing commercial regions in the UK. The County Council’s vision is squarely aimed at making Warwickshire the best it can be, sustainable now and for future generations

 

Why work for us?

 

Working at the Council means your work impacts throughout Warwickshire. You are able to apply your knowledge and expertise in a way that matters to communities and helps Warwickshire to succeed and thrive.

We are a Council that has a history of success, and we take pride in delivering our services effectively, efficiently and to the best of our ability.  We challenge ourselves to innovate and keep pace with the changing world around us. 

It is an exciting time to be a part of Warwickshire County Council.  We will provide you with the support to learn, develop, and encourage you to be the best you can be.

 

Please click into the link to see the benefits we offer Our offer to you

 

Additional Information

 

If you would like an informal chat about this role, please call Kim Taylor (01926 418639) or Paul Williams (01926 418196)

 

Closing Date: Monday, 19th September 2022

 

Interview Date:  Wednesday, 28th September 2022

 

To apply for this vacancy please click on the 'Apply' button.
 
Our method of application is online, please note, CV’s should not been submitted unless asked to do so. 


If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on hrandpayroll@warwickshire.gov.uk including your contact details and any relevant screenshots.
 

You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.   

 

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification.   

 

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk  and we will make every effort to meet your specific requirements.  

 

Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more.

Company

As a local authority we take on a wide range of roles, whether we are providing specialist care and support to the most vulnerable in our communities, or championing Warwickshire as a choice for business through our work to promote economic growth and innovation.

Warwickshire is famous the world over as Shakespeare’s county— but that’s only half the story.  We’re also vibrant and modern. One of the fastest growing commercial regions in the UK, we’re home to many leading companies and developing exciting opportunities for everyone who lives and works here. 

WCC

We pride ourselves on being an innovative employer that like to encourage new ways of working. Likewise, our ability to make decisions quickly is as important to us as it is to our customers.

We work actively with partner organisations to deliver our core services:

  • Schools and Learning
  • Social Care and Health
  • Community Safety
  • Environment and Planning
  • Leisure and Tourism
  • Roads and Travel

Accreditations

Company info
Website
Telephone
01926 41 8125
Location
HR Service Centre
Shire Hall
Warwick
Warwickshire
CV34 4RL
United Kingdom

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