Digital Design Change Officer

Location
Civic Centre 2, Earl Street, Coventry
Salary
£30,153 - £36,379 per annum, plus benefits package
Posted
15 Mar 2017
Closes
19 Apr 2017
Job Ref
COV000008700
Contract Type
Full time permanent
Working Pattern
Standard
Hours
Full-Time

Are you passionate about new technology and excel in relationship building? If so, we would like to hear from you.

We are embracing the potential of digital innovations and technology to transform how we deliver our services. This is a great opportunity to join a supportive, flexible and innovative team.

You will play a key role in driving forward the digital development and implementation of processes, procedures and service delivery in line with the organisation’s new Digital and Workforce Strategies.

The Role

Reporting to the Digital Transformation Manager, you will be a key member of a small team within the HR & OD service. You will use your business analysis skills and experience to design and facilitate business process and system improvement activities, identifying and documenting outcomes that will enable improvement in operational effectiveness and employee and customer experience.

Your change management expertise within the projects portfolio will ensure that new processes and systems are fully embedded and accepted. You will be responsible for leading, managing and developing two professional staff in the Digital Services team to meet specific objectives and deliver high quality outcomes.

About You

You will have significant business analysis experience alongside demonstrable experience in change management. This will ideally have been gained from a large multi- disciplined, complex organisation.

You will have a good understanding of business drivers within complex organisations, and how to translate these into practical delivery plans which you will see through from design to completion.

You’ll have strong interpersonal skills to lead and influence stakeholders, excellent organisation skills to meet deadlines, with a track record of successfully designing and embedding new ways of working. You will have substantial experience in the core business analysis skills, including workshop facilitation, process design, requirements capture and documentation.

What you'll get in return

We will offer you a family-friendly working environment and a commitment to good work/life balance. We offer flexible working hours, generous holiday allowance (starting at 35 days including bank holidays) and a holiday purchase and flexitime scheme. In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, lease car scheme, interest-free loans on annual travel cards, discounts at a number of city centre restaurants, shops and other establishments.

How to apply:
Please apply online including your most recent CV and covering letter demonstrating your skills

This vacancy and advert will be closed as soon as sufficient applications are received. Therefore, it is strongly advised that you complete and return your application as soon as possible

Shortlist Date: 19th April 2017
Interview Date: 27th April 2017

Equalities Statement
Coventry City Council is clear about its responsibilities in embracing diversity and ensuring we recruit people of a high calibre on the basis of their skills, abilities, and experience. As such we welcome applications from a diverse range of candidates.

Key Requirements
This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Please note we will communicate any interview arrangements with you via email, so please check your email and WMJobs account on a regular basis after submitting your application.

Coventry City Council is clear about its responsibilities in embracing diversity and ensuring we recruit people of a high calibre on the basis of their skills, abilities, and experience. As such we welcome applications from a diverse range of candidates.
 

Supporting documents
Job Description and Person Specification