Senior Caseworker (Debt/Money Advice)

Coventry, West Midlands
£27,030 to £30,090
13 Apr 2017
10 May 2017
Rosie Keenan
Contract Type
Full time permanent
Working Pattern

Senior Caseworker (Debt/Money Advice)

Location: Coventry, West Midlands

Salary: £27,030 - £30,090

Working hours: Full-time (37 hours)

Closing date: Thursday 11th May 2017 (at 4:00pm)

Interviews: Tuesday 23rd May 2017

Is it time to further your career with a dynamic community-focused charity? Then we have the ideal opportunity for you.

Coventry Independent Advice Service aims to empower Coventry residents, and reduce inequality and poverty, through the provision of high-quality advice, information and support.  Our advice is mainly delivered ‘where people are’, in their own communities, from a mix of outreach venues across the city.

We are looking to recruit a dynamic, inspirational and highly motivated Senior Debt Caseworker to work alongside our Director of Service and our Senior Benefits Caseworker to help achieve our objectives.

You will play an important role in delivering advice, providing leadership and support to a small team, contributing to service development and ensuring that effective quality systems are maintained.

You will have significant recent experience of working as a specialist debt adviser and be able to interpret legislation, policy and guidance.  An understanding of wider issues in the advice sector, including welfare reform, would also be an advantage.

You will have a track record of leading, motivating and effectively managing others, ideally in an organisation where a commitment to quality standards is paramount.

Client focused, you will have a keen interest in developing and improving services for city residents.  You will also have excellent communication, influencing and people skills along with a positive and flexible approach.

For an application pack, or for further information, please contact:  Rosie Keenan, PA to the Advice Service Director. Email:

Please note:

  • Closing date is Friday 11th May 2017 (at 4.00pm)
  • Interviews will take place in Coventry on Tuesday 23rd May 2017

Coventry Independent Advice Service, Oakwood House, Cheylesmore, Coventry CV1 2HL

Tel: 024 7652 1100

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