Gateway Support Officer – Ref CG00617

Walsall Borough
G3 £15,823 - £17,547 per annum (pro rata to hours)
13 Apr 2017
23 Apr 2017
Job Ref
Contract Type
Part time permanent
Working Pattern
Part Time

Gateway Support Officer – Ref CG00617
(part time 18.5 hours per week – Wednesday PM, Thursday & Friday)
G3 £15,823 - £17,547 per annum (pro rata to hours)
Closing Date: Friday 21st April 2017

Permanent post available to current employees of Walsall Council only.

This is an exciting opportunity to join a team who are working extremely hard to reduce and prevent homelessness for young people in the Walsall area.

Are you interested in joining Supported Housing helping make a real difference to the lives of vulnerable customers?

The role is to provide and respond to general advice & guidance to customers, via telephone, including sending out of relevant information, referring to ‘self help’ tools. To work within a busy administrative support service within the Supported housing and welfare rights teams. 

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. 

These posts qualify for the Living Wage. The Council is committed to paying the Living Wage which is currently £8.45 per hour. This arrangement will be reviewed annually.

Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for this role. Walsall Council is committed to safeguarding and promoting the wellbeing of children, young people and adults and expects all staff and volunteers to share this commitment.

If you would like to know more about this position please contact Samantha Hanson on 01922 650920 or by email

Supporting documents
Job Description & Employee Specification

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