Homes for Ukraine Officer Role

£27,344 to £31,099 per annum

12 Months Fixed Term Contract

This is an exciting opportunity to play your part in supporting Ukrainian refugees who have travelled to Wychavon through the Homes for Ukraine Scheme and their Sponsors.

You will liaise with registered and prospective sponsors and will need to ensure they can access the required help, support and services. You will need to conduct property inspections; ensure hosts meet the requirements of the scheme and keep records up to date.

You will be responsible for supervising the welfare assessment element of the scheme, managing the allocation and monitoring of the Liaison Officers’ caseloads and carrying out welfare visits.

We are looking for a well organised and motivated person with proven communication and listening skills and the ability to handle confidential information with discretion. You must enjoy working with people, be able to deal with challenging and complex issues with sensitivity and adapt to changing priorities

Key Requirements:

We are looking for a candidate who has:

• Good level of numeracy and literacy skills
• Ability to advise and assist all hosts and guests on routine enquiries
• Experience of working with people from diverse backgrounds
• Experience of working with families and / or children and young people
• Previous experience in customer service, problem solving and handling difficult situations with sensitivity and tact
• A sound understanding of the importance of safeguarding children and adults’ procedures
• Previous experience in working with personal data and record keeping
• Basic awareness and understanding of the Homes for the Ukraine Scheme

We are also looking for someone who has:

• Excellent communication and listening skills
• Ability to manage caseloads for self and others
• An understanding of the importance of confidentiality
• Flexibility to work within different environments
• Ability to adapt to changing priorities
• Ability to maintain accurate and timely records
• Strong computer skills and ability to learn new systems
• Ability to plan, prioritise, evaluate and self-reflect
• Ability to remain calm in stressful situations

About Us:

Wychavon District Council is a great place to work, with high levels of resident satisfaction and motivated staff who enjoy working with us. Located in South Worcestershire the district boasts a beautiful natural environment, a rich heritage and plenty to do and see.

We pride ourselves on being a progressive organisation who spends time and energy on what we know matters to our residents and communities – things like creating jobs, keeping the streets clean, helping people feel safe and preventing homelessness.

Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find.  That's why, as well as a rewarding career, we offer a range of attractive benefits, such as:

* Agile Working (40% minimum office based)

* Excellent pension scheme

* Generous annual leave entitlement

* Options to purchase additional annual leave

* Regular job-specific training

* Discounted Gym and swim membership

* Free Employee Assistance scheme including access to counselling services

* Free annual flu vaccinations

* Health and Wellbeing support

* Cycle to Work scheme

* Employee Discounts with a range of companies including EE and

* Kaarp discount scheme which provides a range of employee discounts for days out and holidays

Additional Information:

To discuss the post or for further information, please call Sarah Hornsey on 07977 946748

Closing date: Sunday 26 March 2023

Interview date: Tuesday 4 April 2023

Supporting documents
Employee Benefits
Job Description