Strategic Consultation and Engagement Lead

Shire Hall, Warwick, CV34 4RL
£32,486 - £34,538 per annum
20 Apr 2017
04 May 2017
Job Ref
Contract Type
Working Pattern

About Us

Like local authorities up and down the country, Warwickshire County Council continues to face extreme financial challenges. With reductions in Government grants, inflation and demographic pressures, the journey over the last three years has been challenging - we have delivered the £92 million pounds of savings demanded of us to balance our budgets and we are now faced with making further savings of £67 million.

A new corporate plan ‘The One Organisational Plan 2017-20’ has recently been approved and describes how we will rise to the challenge of making Warwickshire the best it can be. This means shaping the future of a very different County Council and different public service provision in Warwickshire by 2020.

To achieve our priorities outlined in the Plan, we need to ensure our services are more efficient, integrated and that we make best possible use of new technologies and innovation. This means better access and information. We cannot do this alone and we are continuing to look to our residents and partners in the public, private and voluntary communities to open up a new conversation with us to find solutions and different ways of working.

The Role

37.0 Hours per Week

This position is open to job share.

We are looking for a Strategic Consultation and Engagement Lead to take responsibility for the design and implementation of consultation exercises relating to the delivery of the OOP2020 and deliver a business as usual engagement service to the organisation.

This post will sit in the Performance Business Unit, which has the overarching role to provide effective transformational expertise, business intelligence and insight, to enable the redesign of the organisation, and give assurance that the Council’s outcomes will be delivered.

The role will specifically involve:
• Developing and implementing a new Corporate Consultation & Engagement Strategy for the organisation. This will underpin the delivery of the OOP2020 transformation programme and will require planning and delivery over a three year period.

• Responsibility for the delivery of specific high profile consultation exercises, which can often last for up to twelve months as the consultation is designed, delivered and reviewed. This may include, for example, the delivery of a focus group with service users or residents that will cover contentious and emotive subject areas.

• Acting as an advocate for residents, ensuring their views are understood and taken into consideration when decisions are made.

• Advising colleagues on the most effective ways to undertake and use consultation exercises. This may include, for example, training in technical areas such as survey design and managing focus groups.

• Analysing quantitative and qualitative information from consultation activity to inform decision making related to complex problems or service requirements.

• Report writing and presentation of often complex and contentious information to both internal colleagues and members of the public.


Key Requirements

The successful candidate will be educated to degree level or equivalent, with experience of managing and undertaking effective consultation and engagement activity within a public sector setting, including an awareness of the statutory responsibilities and be able to demonstrate how they meet the criteria outlined within the person specification.

Critically, as well as significant experience in delivering consultation exercises, including focus groups, service user workshops, interviews, service design and evaluation exercises, the successful candidate will also be able to demonstrate a high degree of complex problem solving skills and the ability to pull together plans/develop solutions through the introduction of new/original thinking.  

Additional Information & How to apply

For further information about the role please contact : Stephanie Gardner (Corporate Projects Delivery Manager) on 01926 476884 or Email: or Elizabeth Abbott (Business Partner - Planning, Performance & Improvement) on 01926 476885 or Email:

Closing Date: 2 May 2017

Interview Date: 10 may 2017

Our method of application is online. If you are unable to apply using the 'Apply for this job' link please contact the Recruitment Centre.

You will be notified of our shortlisting decision via email,  so please check your email and WMJobs account on a regular basis after submitting your application. 

Telephone:01926 418125

Please note that all applications must be received on an application form. We do not accept CV's and do not keep CV's on file unless part of an application.

For updates on our latest recruitment news and vacancies follow us on    

We welcome applications from everyone and value diversity in our workforce.

Supporting documents
Job Description
One Organisational Plan 2020

Similar jobs

Similar jobs