Dudley Council is committed to preventing and reducing Anti-Social Behaviour, in order to make our Towns and Communities safer environments to live and thrive within.
Dudley is considered the historic capital of the Black Country. An area with a rich heritage, located in close proximity to many towns and cities as well as extensive greenbelt, making it the perfect place to work and live.
We are seeking to recruit a highly motivated, confident, and competent individual who is enthusiastic and committed to making people safe, to join a new team of Safer Communities Outreach Officers. You will have excellent negotiation and communication skills as well as a flair for problem solving and managing conflict.
You should have existing experience in working in a customer service environment, and experience of working within enforcement/ASB environment. You will also need to be committed to working towards, or be eligible to become, accredited in The Community Safety Accreditation Scheme (CSAS).
The successful candidate will be responsible for investigating, gathering and recording information accurately in order to assess and take appropriate action against a wide range of alleged breaches in ASB control.
Are you ready for a new challenge? If you want to be part of our team and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working in partnership in striving to deliver an exceptional service wherever you can...… we would especially like to hear from you.
As a uniformed authorised Officer, you will work as part of a team responsible for acting as ambassador for the area. You will undertake regular patrols, liaising with members of the public, local businesses and other partners, providing reassurance and the feeling of safety for all. You will be working in hotspot areas as part of the evidence gathering processes and where required, will be issuing Fixed Penalty Notices to those that break the law .
You will be enforcing the compliance to Public Space Protection Orders in specific localities and tackling anti-social behaviour, environmental issues across the Dudley Borough. You will utilise a range of communication methods based on an principle to engage, educate, encourage and enforce. You will be proactive in dealing with ASB, littering, fly tipping, alcohol consumptions in public spaces and more. You will be working with a wide range of Council teams, stakeholders including the Police and youth workers to create a safer, cleaner place for communities to live, work and play.
Building trust and respect with Community Safety partners, stakeholders and the public is key to our success and our reputation. For those with the right character, this represents an exciting opportunity to grow and develop along with the service. The successful applicant will play a key role in ensuring visitors and residents feel safe in our Borough.
Please note, interviews for this role will be held between Monday 4th - Thursday 7th December. Indicative start date 8th-15th Jan 2024
Please note: Please ensure to complete your full online application, along with a personal statement via WM Jobs. CV will not be accepted
So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or email@example.com who can support with Digital Skills and Job Applications.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/
If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
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