Passenger Assistants - Worcester & Droitwich

Worcestershire County Council
Worcester, Worcestershire
£11.59 an hour
Closing date
18 Dec 2023

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Job Details

Job Title: Passenger Assistants - Worcester & Droitwich
Salary: £11.59 an hour
Contact: Please see advert details

The Role

Do you have good people skills and are personable, friendly, and approachable?

Perhaps you are looking for a flexible job, or any friends/family are, and you could let them know about this advert?

We are looking to appoint enthusiastic and flexible individuals who are calm under pressure with good communication and people skills with regards to our clients. You will need to be a team player working closely with the driver transporting clients, some of which with an enhanced care requirement, ensuring their comfort and safety.

A key task in these roles is to physically assist clients as necessary to and from the vehicle and help them on and off the minibus by means of step or the vehicle lift according to level of need. These roles involve working on split shifts to bring in our clients during the mornings and return them home in the afternoons.

Candidates require the ability to undertake moderate physical activity, sometimes in a confined space. A full package of training will be provided to support you in this specialist role of Passenger Assistant should you be successful. Due to the nature of the work a criminal record check via the DBS disclosure service will also be required. 

For further information on these positions, please contact Keith Williams: Transport and Logistics Officer on 01905 843 506.

The Recruitment team can be contacted on 01905 846 666 or via

Roles Available in this area:

Job Title: Passenger Assistant for Fort Royal (NWR153)
Pick up point: WCC Depot, Pershore Lane, Warndon, Worcester, WR4 0AA
Hours: 23.75 hours per week, Term-time only
End Date: Fixed term contract up to 31/12/2025 with potential to extend

Talent Pool:    
If you would like to be added to this district's talent pool for salaried vacancies, please apply and indicate this along the top of your application with how many hours would be preferable. As and when a suitable vacancy arises, we will be in contact. Please ensure to leave a contact number and email address in your application.



Please find the Job Description and Person Specification attached alongside the postal application form.

Please write your submission with consideration for the essential and desirable criteria on the Person Specification. These should include your best examples of how you meet the essential criteria, why you should be considered; the experience, skills and knowledge that you would bring to the post.

These vacancies invite the following methods of application below:

  • Online applications can be submitted via the ‘apply’ button.
  • Postal applications can be submitted FAO Keith Williams at: WCC Depot, Pershore Lane, Warndon, Worcester, WR4 0AA.

Supporting Documents for Passenger Assistants - Worcester & Droitwich


The work we do at Worcestershire County Council matters! We are there for the most vulnerable people in society who need us the most, we are helping to build a successful and growing local economy, we protect our environment, we improve outcomes for our children, young people and families, and we help ensure our residents are healthier, live longer and have a better quality of life. In short, what we do makes a difference to people's lives!

With so many ways to contribute, the chances are we have a job opportunity that's the career for you.

Click here for Children's Social Work and Adult Social Work vacancies.
While you are working hard, doing your best for the people of Worcestershire, we will do our best to provide an environment that supports and inspires you.  Here are some of the top reasons why you should work here.

Notes for applicants

When you click 'apply', you will be re-directed to Worcestershire County Council's online application site.

To submit your application, you will need to login to our site (this is a separate login to WM Jobs).

First time applicants will be asked to create a new account.  Please note, you are only able to view the Job Description and Person Specification on the WM Jobs board not via Worcestershire County Council's online application site.

If you have a disability and require reasonable adjustments, please let us know. 

Contact details:

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Company info
01905 846666
Worcestershire County Council
County Hall
Spetchley Road
United Kingdom

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