Housing Management Assistant

Location
This post is not area specific and the area may be changed within the Dudley borough.
Salary
£18,070.00 to £20,138.00 per annum
Posted
19 May 2017
Closes
03 Jun 2017
Job Ref
Dudley000002846
Job Type
Housing
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Dudley Council is committed to making sure that local people get the best possible quality public services and are given every opportunity to realise their potential. We recognise and value the diversity of backgrounds, skills and needs within the borough and work hard to respond to these. We aim to serve the people of Dudley Borough fairly and efficiently so we can improve the quality of life for everyone

We are looking to appoint a full time Housing Management Assistant to join the Tenancy & Estate Management Section to provide support to Housing Managers and other Housing Officers in the delivery of a professional and proactive housing management service.

Main responsibilities: • Assist the team to achieve service targets and to contribute to the development and continuous improvement of the Housing Management service. • To assist with the planning and delivery of a schedule of fire safety checks ensuring all fire safety checks are completed in a timely manner. • Manage the waiting lists for garages within the borough and allocate and let the garages to suitable tenants. • To assist with or accompany Housing Managers on home and site visits in the provision of a professional and proactive service. • Work closely with customers to provide advice and information about housing services. Applicants should have excellent customer care and ICT skills, have the ability to understand and apply written policies and procedures and be able to work in a busy office environment.

This post is not area specific and the area may be changed within the Dudley borough.

For further information or an informal chat please contact Matthew Cartwright on 01384 811905 or via email matthew.cartwright@dudley.gov.uk.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://www.wmjobs.co.uk/staticpages/20563/help/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

The Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at http://www.dudley.gov.uk/

Supporting documents
Job Description
Person Specification

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