ICT Infrastructure Engineer

Grade 6 - 37 hours permanent (£33,945.00 - £38,223.00)

Strategy - ICT

The City of Wolverhampton Council are seeking to strengthen its Digital & ICT service, recruiting an Infrastructure Engineer to join our dynamic and forward-thinking team.

Our aim is to provide an exceptional service which includes providing advice, support and implementing solutions to 4500 customers in an enterprise environment.

The Infrastructure Engineer will be part of a friendly and energetic team with the ability to champion a culture of change and improvement. With responsibility for the day to day operation and support of our server infrastructure, including related software, services and applications. You will provide 2nd and 3rd line technical support within Microsoft and Unix server environments with management of data storage, archive and backup of Infrastructure

The successful candidate must have excellent customer service and communication skills with the ability to relay technical information to a variety of audiences on a number of levels.

You will have experience of working in an ICT technical environment administering a Windows and Unix environment along with server virtualisation and clustering technologies. This will include Active Directory, System Centre Configuration Manager (SCCM), System Centre Operations Manager (SCOM) and SQL.

Experience of working within an Azure platform would be advantageous.

You should have technical based ICT qualifications or have at least similar level job experience of performing an ICT infrastructure role and can demonstrate this through application and interview.

The role will require you to work outside of normal office hours on a planned and regular basis.

For further information please contact Mark Podmore, Infrastructure &; Server Manager on 01902 55 4531 or email mark.podmore@wolverhampton.gov.uk

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enables and empowers employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for ‘touch down’ space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.
Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential. We've received the Stonewall Silver Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace. As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here

Supporting documents
Infrastructure Eng GR6 2022.docx