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Support Worker - Hawthorn House

Staffordshire County Council
Starting Salary from £13.29 per hour
Closing date
25 Nov 2023

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Local Councils
Job Type
Social Care – Adults
Contract Type
Working Pattern
Part Time

Job Details

For adults with learning disabilities, you’ll open the door to lives of independence, fulfilment, and joy. And your impact won’t stop there. This positive change will be felt across families and throughout the Staffordshire communities we’re proud to serve.

This is a diverse social care role where every day is different!

We specialise in supporting adults with complex needs, profound and multiple learning disabilities, and behaviours that challenge.

Hawthorn House is a residential care home for 12 adults. The service is dynamic and caters for people with varying levels of need. The team support people to live an ordinary life which includes accessing their community, maintaining connections with family and friends and supporting people with their health and wellbeing.

We have the following part time positions available with a range of shifts between 7am to 10pm, which will include weekend and bank holiday working:

  • 30 hours per week
  • 24 hours per week
  • 22.5 hours per week
  • 15 hours - weekend only

We require our team to work flexibly as rotas are subject to change depending on business need.

Although this role is based primarily at Hawthorn House, Lichfield, there may be times when you are expected to work flexibly across Provider Services, including different care settings, delivery approaches, and locations, as required.

You can find more about our service by visiting

Main Responsibilities

In this role you'll: 

  • deliver excellent person-centred support, including administering medication.
  • support people to maintain their health and wellbeing
  • act as a Link Worker for the adults we support by contributing to the on-going assessment, development, delivery, and review of person-centered support plans.
  • suggest improvements and be proactive in the development of solutions, and activities undertaken by the service

Our aspirations are to receive an ‘outstanding’ rating with the CQC, and we are looking for someone who shares our values, ambitions, and vision.

The Ideal Candidate

We are looking for people who are passionate about providing outstanding care quality for adults with learning disabilities.

What you'll bring:

  • be enthusiastic about working with people with learning disabilities and /or autism
  • be caring, sensitive and patient while supporting people to be as independent as possible.
  • have good communication and interpersonal skills,
  • good ICT skills
  • the ability to relate positively to the people we support
  • a positive outlook on life.
  • the ability to manage potential and actual aggression in a sensitive way
  • willing and physically able to support people with personal and intimate care needs and able to undertake manual handling tasks.
  • able to adapt and respond positively to change

​If you already hold an NVQ level 2 qualification or the Care Certificate we would love to hear from you but don’t worry if not, we  are happy to support you in gaining the skills and knowledge needed for this qualification.

If you’re unsure whether your experience or skills are suitable, please get in touch with

If you are on social media - check out our Facebook page:

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to a range of benefits.

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.


About us

From managing the flow of traffic to improving the quality of our schools, officiating marriages and supporting vulnerable people, we deliver vital services around the clock. Because what we do touches so many lives and in so many ways, our work is impactful, rewarding and varied.  

Whether you’re an apprentice or graduate, or come to us with plenty of experience, we’ll support you to achieve amazing things. You’ll have a say in how things are done and be able to run with your ideas. And even better, everything you do will help to improve the way we work and the lives of our communities.

No matter what role you’re in, you’ll also have plenty of opportunities to move around. And as you try your hand at new things, you’ll find that your skills grow and develop. With hundreds of career options on offer, you’ll have the chance to make the most of your ambition.

Our values

We all share a common purpose of public service to the people of Staffordshire. Our values support our Strategic Plan and vision and are at the heart of everything we do. Our people are A C E and unique, which is why we want to make sure we lead them well and provide the benefits and wellbeing support they need. Our people have different roles, different things that motivate them, different learning needs and will be at different stages of their career journey. But our values unite us to achieve amazing things.

  • Ambitious - We are ambitious for our communities and citizens
  • Courageous - We recognise our challenges and are prepared to make courageous decisions
  • Empowering - We empower and support our people by giving them the opportunity to do their jobs well.

We are no ordinary county council. We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

To find out more about working for us visit our brand new Careers at Staffordshire page it's the best place to learn about all the jobs and opportunities we have on offer.  Our new ambassador programme lets you hear directly from our employees about what it's like to work here.


Company info
01785 278300
Staffordshire County Council
Staffordshire Place 2
Tipping Street
ST16 2DH
United Kingdom

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