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BANK Support Facilitator - Adults (Newcastle, Leek Moorlands and Burton)

Staffordshire County Council
Newcastle Under Lyme
starting from £13.29 per hour
Closing date
1 Dec 2023

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Local Councils
Job Type
Social Care – Adults
Contract Type
Working Pattern
See advert details

Job Details

Are you caring and compassionate, looking for an exciting challenge? This is a diverse social care role where every day is different!

We are looking for motivated people who are passionate about providing outstanding care for adults with care and support needs. We have an exciting opportunity to join a brand-new service supporting people in their homes to regain their independence and learn new skills. Our Independence At Home service will prevent hospital admissions and support people to age in place and stay at home for as long as possible.

This role requires travelling within the community, mainly in the north of the county, and so a full UK driving licence and access to your own vehicle is essential.

We Casual Bank positions available with a range of shifts between 7am to 10pm, which will include weekend and bank holiday working. We require our team to work flexibly, which means you may be required to work days, evenings, and split shifts.

Our people are central to everything we do and so we’ll make sure you’re well supported and given the opportunity to develop and progress.

  • We provide full paid training and ongoing development to enable you to pursue your career aspirations
  • BLOCK pay, meaning you will be paid for the whole shift duration, including travel time
  • For travel, we will reimburse you at £.45/mile, paid from a council base nearest to your home
  • Minimum shift is 4 hours in duration
  • Supervision and support to enable you to provide excellent care

This post is subject to an enhanced DBS check.

Main Responsibilities

Working flexibly across various locations in north Staffordshire, you will provide an excellent level of care to enable the people we support to have a comfortable and dignified life within their own homes.

As a Support Worker, you will:

  • Deliver care and support plans which focus on re-gaining independence and developing independent living skills
  • Administer medication
  • Requires manual handling tasks, such as supporting with intimate care like showering and dressing
  • Support people with eating and drinking
  • Accurately complete care records
The Ideal Candidate

What you will bring

  • Enthusiastic about working with people and caring, sensitive, and patient while supporting people to be as independent as possible.
  • Good communication and interpersonal skills, including the ability to relate positively to the people we support, and have a positive outlook on life and can remain calm in challenging situations.
  • Willing and physically able to support people with personal and intimate care needs and physically able to undertake manual handling tasks.
  • Able to adapt and respond positively to change and prioritise tasks and work within time restraints.

What you will have

  • A caring nature and ability to complete the Care Certificate
  • Driver’s license and reliable vehicle
  • Experience of working in a team
  • Effective verbal and written communication skills
  • Literacy and numeracy skills
  • Information and communication technology skills

For further information about this role please contact Sarah-Jane Harrison

About Staffordshire County Council

The recruitment for this position is ongoing and so we reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to a range of benefits.

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Silver Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.


About us

From managing the flow of traffic to improving the quality of our schools, officiating marriages and supporting vulnerable people, we deliver vital services around the clock. Because what we do touches so many lives and in so many ways, our work is impactful, rewarding and varied.  

Whether you’re an apprentice or graduate, or come to us with plenty of experience, we’ll support you to achieve amazing things. You’ll have a say in how things are done and be able to run with your ideas. And even better, everything you do will help to improve the way we work and the lives of our communities.

No matter what role you’re in, you’ll also have plenty of opportunities to move around. And as you try your hand at new things, you’ll find that your skills grow and develop. With hundreds of career options on offer, you’ll have the chance to make the most of your ambition.

Our values

We all share a common purpose of public service to the people of Staffordshire. Our values support our Strategic Plan and vision and are at the heart of everything we do. Our people are A C E and unique, which is why we want to make sure we lead them well and provide the benefits and wellbeing support they need. Our people have different roles, different things that motivate them, different learning needs and will be at different stages of their career journey. But our values unite us to achieve amazing things.

  • Ambitious - We are ambitious for our communities and citizens
  • Courageous - We recognise our challenges and are prepared to make courageous decisions
  • Empowering - We empower and support our people by giving them the opportunity to do their jobs well.

We are no ordinary county council. We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

To find out more about working for us visit our brand new Careers at Staffordshire page it's the best place to learn about all the jobs and opportunities we have on offer.  Our new ambassador programme lets you hear directly from our employees about what it's like to work here.


Company info
01785 278300
Staffordshire County Council
Staffordshire Place 2
Tipping Street
ST16 2DH
United Kingdom

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